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作者：Clemons, EK; Hann, IH; Hitt, LM
作者单位：University of Pennsylvania; Carnegie Mellon University
摘要：Previous research has examined whether price dispersion exists in theoretically highly efficient Internet markets. However, much of the previous work has been focused on industries with low cost and undifferentiated products. In this paper, we examine the presence of price dispersion and product differentiation using data on the airline ticket offerings of online travel agents (OTAs). We find that different OTAs offer tickets with substantially different prices and characteristics when given t...
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作者：Cyert, RM; Kang, SH; Kumar, P
作者单位：Carnegie Mellon University; George Washington University; University of Houston System; University of Houston
摘要：We examine, both theoretically and empirically, top-management compensation in the presence of agency conflicts when shareholders have delegated governance responsibilities to a self-interested Board of Directors (BOD). We develop a theoretical framework that explicitly incorporates the BOD as a strategic player, models the negotiation process between the CEO and the BOD in designing CEO compensation, and considers the impact of potential takeovers by large shareholders monitoring the CEO-BOD ...
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作者：Zohar, E; Mandelbaum, A; Shimkin, N
作者单位：Technion Israel Institute of Technology; Technion Israel Institute of Technology
摘要：We address the modeling and analysis of abandonments from a queue that is invisible to its occupants. Such queues arise in remote service systems, notably the Internet and telephone call centers; hence, we refer to them as tele-queues. A basic premise of this paper is that customers adapt their patience (modeled by an abandonment-time distribution) to their service expectations, in particular to their anticipated waiting time. We present empirical support for that hypothesis, and propose an M/...
