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作者:Chaneton, Juan M.; Vulcano, Gustavo
作者单位:University of Buenos Aires; New York University
摘要:We consider a choice-based, network revenue management (RM) problem in a setting where heterogeneous customers consider an assortment of products offered by a firm (e. g., different flight times, fare classes, and/or routes). Individual choice decisions are modeled through an ordered list of preferences, and minimal assumptions are made about the statistical properties of this demand sequence. The firm manages the availability of products using a bid-price control strategy, and would like to o...
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作者:Privett, Natalie; Erhun, Feryal
作者单位:Stanford University
摘要:Nonprofit organizations are a critical part of society as well as a growing sector of the economy. For funders there is an increasing and pressing need to ensure that society reaps the most social benefit for their money while also developing the nonprofit sector as a whole. By routinely scrutinizing nonprofit reports in an effort to deduce whether a nonprofit organization is efficient, funders may believe that they are, in fact, giving responsibly. However, we find that these nonprofit report...
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作者:Zhu, Yunxia; Dawande, Milind; Sriskandarajah, Chelliah
作者单位:University of Texas System; University of Texas Dallas
摘要:The effective local reuse of physical cash by depository institutions (DIs) is the primary goal of the new cash recirculation policy of the Federal Reserve System (Fed) of the United States. These guidelines, implemented since July 2007, encourage the reuse of cash by (i) penalizing a DI for the practice of cross shipping, the near-simultaneous deposit of used cash to-and withdrawal of fit cash from-the Fed; and (ii) offering a custodial inventory program that enables a DI to transfer fit cash...
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作者:Jouini, Oualid; Aksin, Zeynep; Dallery, Yves
作者单位:Universite Paris Saclay; Koc University
摘要:In this paper, we analyze a call center with impatient customers. We study how informing customers about their anticipated delays affects performance. Customers react by balking upon hearing the delay announcement and may subsequently renege, particularly if the realized waiting time exceeds the delay that has originally been announced to them. The balking and reneging from such a system are a function of the delay announcement. Modeling the call center as an M/M/s+M queue with endogenized cus...
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作者:Allon, Gad; Federgruen, Awi; Pierson, Margaret
作者单位:Northwestern University; Columbia University; Harvard University
摘要:In many service industries, companies compete with each other on the basis of the waiting time their customers experience, along with other strategic instruments such as the price they charge for their service. The objective of this paper is to conduct an empirical study of an important industry to measure to what extent waiting time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand equ...
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作者:Li, Hongmin; Huh, Woonghee Tim
作者单位:Arizona State University; Arizona State University-Tempe; University of British Columbia
摘要:We consider the problem of pricing multiple differentiated products with the nested logit model and, as a special case, the multinomial logit model. We prove that concavity of the total profit function with respect to market share holds even when price sensitivity may vary with products. We use this result to analytically compare the optimal monopoly solution to oligopolistic equilibrium solutions. To demonstrate further applications of the concavity result, we consider several multiperiod dyn...