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作者：Bernstein, Fernando; Kok, A. Gurhan; Xie, Lei
作者单位：Duke University; Koc University; Shanghai University of Finance & Economics
摘要：We consider a retailer with limited inventory of identically priced, substitutable products. The retailer faces a market with multiple segments of customers that are heterogeneous with respect to their product preferences. Customers arrive sequentially, and the firm decides which subset of products to offer to each arriving customer depending on the customer's preferences, the inventory levels, and the remaining time in the season. We show that it is optimal to limit the choice set of some cus...
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作者：Khademi, Amin; Saure, Denis R.; Schaefer, Andrew J.; Braithwaite, Ronald S.; Roberts, Mark S.
作者单位：Clemson University; Universidad de Chile; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; New York University; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh
摘要：The global fight against HIV/AIDS is hindered by a lack of drugs in the developing world. When patients in these countries initiate treatment, they typically remain on it until death; thus, policy makers and physicians follow nonabandonment policies. However, treated patients develop resistance to treatment, so in many cases untreated patients might benefit more from the drugs. In this paper we quantify the opportunity cost associated with restricting attention to nonabandonment policies. For ...
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作者：Gans, Noah; Shen, Haipeng; Zhou, Yong-Pin; Korolev, Nikolay; McCord, Alan; Ristock, Herbert
作者单位：University of Pennsylvania; University of North Carolina; University of North Carolina Chapel Hill; University of Hong Kong; University of Washington; University of Washington Seattle
摘要：We develop and test an integrated forecasting and stochastic programming approach to workforce management in call centers. We first demonstrate that parametric forecasts, discretized using Gaussian quadrature, can be used to drive stochastic programs whose results are stable with relatively small numbers of scenarios. We then extend our approach to include forecast updates and two-stage stochastic programs with recourse and provide a general modeling framework for which recent, related models ...
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作者：Cho, Soo-Haeng; Fang, Xin; Tayur, Sridhar
作者单位：Carnegie Mellon University; Singapore Management University
摘要：Counterfeit goods are becoming more sophisticated, from shoes to infant milk powder to aircraft parts, creating problems for consumers, firms, and governments. By comparing two types of counterfeiters-deceptive, so infiltrating a licit (but complicit) distributor, or nondeceptive in an illicit channel-we provide insights into the impact of anticounterfeiting strategies on a brand-name company, a counterfeiter, and consumers. Our analysis highlights that the effectiveness of these strategies de...
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作者：Chen, Tony; Klastorin, Ted; Wagner, Michael R.
作者单位：University of Washington; University of Washington Seattle
摘要：In this paper we propose an incentive payment contract for stochastic projects defined by a series of stages or tasks that are outsourced to independent subcontractors. Projects defined by sequentially completed independent stages are common in new product development and other high-risk projects. Our goal is to maximize the client's expected discounted profit. Our proposed contract reflects the convex time-cost trade-off that is well known in the project scheduling literature. We show that th...
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作者：Mersereau, Adam J.
作者单位：University of North Carolina; University of North Carolina Chapel Hill
摘要：A retailer cannot sell more than it has in stock; therefore, its sales observations are a censored representation of the underlying demand process. When a retailer forecasts demand based on past sales observations, it requires an estimation approach that accounts for this censoring. Several authors have analyzed inventory management with demand learning in environments with censored observations, but the authors assume that inventory levels are known and hence that stockouts are observed. Howe...
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作者：Agrawal, Anupam; Muthulingam, Suresh
作者单位：University of Illinois System; University of Illinois Urbana-Champaign; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要：The development of organizational knowledge and the depreciation of knowledge within organizations are processes that invariably occur concurrently. In the quality domain, many researchers have examined how the development of organizational knowledge (organizational learning) enhances quality performance. We build on this literature and investigate how the depreciation of organizational knowledge (organizational forgetting) affects quality performance. We analyze information on 2,732 quality i...
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作者：Jerath, Kinshuk; Kumar, Anuj; Netessine, Serguei
作者单位：Columbia University; INSEAD Business School
摘要：We develop a model to understand and predict customers' observed multichannel behavior in a customer support setting. Using individual-level data from a U.S.-based health insurance firm, we model a customer's query frequency and choice of using the telephone or web channel for resolving queries as a stochastic function of her latent information stock. The information stock is a function of the customer's information needs (which arise when customers file health insurance claims) and informatio...
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作者：Xiao, Wenqiang; Hsu, Vernon N.; Hu, Qiaohai (Joice)
作者单位：New York University; Chinese University of Hong Kong; City University of Hong Kong
摘要：The U.S. tax law taxes the global income of multinational firms (MNFs) at their home country tax rate. To avoid double taxation, it permits tax cross-crediting. Through this strategy, global firms can use excess foreign tax credits (FTCs), the portion of foreign tax payments that exceed their home country tax liabilities, generated from a subsidiary located in a high-tax country to offset the tax liabilities of their low-tax divisions. This paper studies manufacturing capacity decisions in the...
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作者：Cachon, Gerard P.; Feldman, Pnina
作者单位：University of Pennsylvania; University of California System; University of California Berkeley
摘要：In many markets consumers incur search costs, and firms choose a long-run pricing strategy that determines how they respond to market conditions. A pricing strategy may involve commitments to take actions that do not optimize short-term revenue given the information the firm learns about demand. For example, as already suggested in the literature, the firm could commit to a single price no matter whether demand is strong or weak. We introduce a new strategy-charge a high price only if demand i...
