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作者：Berenguer, Gemma; Shen, Zuo-Jun (max)
作者单位：Purdue University System; Purdue University; University of California System; University of California Berkeley; University of California System; University of California Berkeley
摘要：The operations management (OM) community is paying increasing attention to the analysis of nonprofit operations. However, what is it about this type of operation that makes it particularly interesting to OM scholars? We address this question by studying the objectives, actors, and main activities of nonprofit operations and the most common challenges they face. In addition, we suggest tactical and operational strategies to address these challenges by considering works in the for-profit sector ...
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作者：Oraiopoulos, Nektarios; Kavadias, Stylianos
作者单位：University of Cambridge
摘要：Problem definition: Is a committee composed of more or less cognitively diverse members better at approving the good projects and rejecting the bad ones? Academic/practical relevance: We contribute to the operations management literature by accounting for the fact that critical selection decisions are often made by a committee rather than a single decision maker. Understanding how the magnitude of diversity affects the decision quality of such a committee is an important consideration for prac...
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作者：Kok, A. Gurhan; Shang, Kevin; Yucel, Safak
作者单位：Koc University; Duke University; Georgetown University
摘要：Problem definition: There is an ongoing debate on how providing a subsidy for one energy source affects the investment level of other sources. Academic/practical relevance: To investigate this issue, we study a capacity investment problem for a utility firm that invests in renewable and conventional energy, with a consideration of two critical factors. First, conventional sources have different levels of operational flexibility-inflexible (e.g., nuclear and coal) and flexible (e.g., natural ga...
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作者：Du, Lilun; Li, Qing
作者单位：Hong Kong University of Science & Technology
摘要：Problem definition: Service providers often recruit a large number people over a short period of time, a practice known as high-volume recruitment. In this study, we describe a data-driven approach that can be used to streamline the recruitment process and aid decision making. The recruitment process consists of two stages: screening and interview. All candidates are evaluated in the screening stage, but only those with sufficiently high screening scores are short-listed for an interview. Afte...
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作者：Bandi, Chaithanya; Gupta, Diwakar
作者单位：Northwestern University; University of Texas System; University of Texas Austin
摘要：Problem definition: We consider two problems faced by an operating room (OR) manager: (1) how many baseline (core) staff to hire for OR suites, and (2) how to schedule surgery requests that arrive one by one. The OR manager has access to historical case count and case length data, and needs to balance the fixed cost of baseline staff and variable cost of overtime, while satisfying surgeons' preferences. Academic/practical relevance: ORs are costly to operate and generate about 70% of hospitals...
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作者：Batt, Robert J.; Tong, Jordan D.
作者单位：University of Wisconsin System; University of Wisconsin Madison
摘要：Problem definition: People often make service-quality judgments based on information about the quality of each server even though they care primarily about the quality each customer experiences. When and how do server-level quality metrics differ from customer-experienced ones? Can people properly account for these differences, or do they drive human judgment and decision biases? Academic/practical relevance: Biased judgments about service quality can cause governments to fund programs subopti...
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作者：Li, Cuihong
作者单位：University of Connecticut
摘要：Problem definition: We consider a buyer sourcing from multiple competing suppliers who exert cost-reduction efforts before procurement contracts are awarded. Academic/practical relevance: The supply chain is subject to the classic hold-up problem- as the lack of a contract commitment hinders suppliers' incentives to make investment upfront-complicated with supplier competition. Methodology: With deterministic cost-reduction outcomes, suppliers will not exert any effort if this effort is observ...
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作者：Li, Hongmin; Webster, Scott; Yu, Gwangjae
作者单位：Arizona State University; Arizona State University-Tempe
摘要：Problem definition: We study a product-line design problem in which customer choice among multiple products is given by a multinomial logit (MNL) model. A firm determines product quality and prices in an evolving product line to maximize profit. In particular, given the prices and quality of products that already exist in a product line, the firm optimizes prices and/or quality of the new products. Academic/practical relevance: We extend the literature on discrete choice models to include the ...
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作者：Fan, James; Gomez-Minambres, Joaquin
作者单位：United States Department of Defense; United States Navy; Naval Postgraduate School; Lafayette College; Chapman University System; Chapman University
摘要：Problem definition: We investigate the impact of nonbinding (wage-irrelevant) goals, set by a manager, on a team of workers with weak-link production technology. Can nonbinding goals improve team production when team members face production complementarity? Academic/practical relevance: Nonbinding goals are easy to implement and ubiquitous in practice. These goals have been shown to improve individual performance, but it remains to be seen if such goals are effective in team production when th...
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作者：Menon, Nirup; Mishra, Anant; Ye, Shun
作者单位：George Mason University; University of Minnesota System; University of Minnesota Twin Cities
摘要：Problem definition: Innovation contest platforms are often organized around specific fields and host contests that span a variety of interdependent problem domains. Whereas contestants may benefit from related experience in contests whose problem domains share an interdependency with the focal problem domain, it is unclear whether the benefits of related experience arise symmetrically from upstream experience (i.e., experience in problem domains that provide input information to the focal prob...
