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作者：Keppler, Samantha M.; Smilowitz, Karen R.; Leonardi, Paul M.
作者单位：University of Michigan System; University of Michigan; Northwestern University; University of California System; University of California Santa Barbara
摘要：Problem definition: Trustworthy partners in procurement and service relationships are an asset. How can organizations discern trustworthy from untrustworthy partners, especially early on, so as to not waste time or resources on bad relationships? Academidpractical relevance: Like prior studies, we take the perspective that organizations rarely know whether a partner is trustworthy, but also that organizations often have some evidence of a partner's trustworthiness, even before interacting. We ...
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作者：Hassin, Refael; Roet-Green, Ricky
作者单位：Tel Aviv University; University of Rochester
摘要：Problem definition: We consider a service system in which customers must travel to the queue to be served. In our base model, customers observe the queue length and then decide whether to travel. We also consider alternative information models and investigate how the availability of queue-length information affects customer-equilibrium strategies, throughput, and social welfare. Academic/practical relevance: A common assumption in queueing models is that once a customer decides to join the que...
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作者：Liu, Zekun; Zhang, Dennis J.; Zhang, Fuqiang
作者单位：New York University; Washington University (WUSTL)
摘要：Problem definition: This paper studies the information-sharing strategy for a retail platform on which multiple competing sellers distribute their products. Academic/practical relevance: Because of the rapid growth of retail platforms in recent years, information sharing has become an increasingly important issue because retail platforms can gather an enormous amount of consumer information that may not be visible to the sellers. Understanding how to share such information with those sellers w...
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作者：Perakis, Georgia
作者单位：Massachusetts Institute of Technology (MIT)
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作者：Benjaafar, Saif; Hu, Ming
作者单位：University of Minnesota System; University of Minnesota Twin Cities; University of Toronto
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作者：Tian, Lin; Jiang, Baojun; Xu, Yifan
作者单位：Fudan University; Washington University (WUSTL)
摘要：Problem definition: Mobile communications technologies and online platforms have enabled large-scale consumer-to-consumer (C2C) sharing of their underutilized products. This paper studies a manufacturer's optimal entry strategy in the product-sharing market and the economic implications of its entry. Academic/practical relevance: Sharing of products or services among consumers has experienced dramatic growth in recent years. The impact of C2C sharing on traditional firms can be very significan...
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作者：Birge, John; Candogan, Ozan; Chen, Hongfan; Saban, Daniela
作者单位：University of Chicago; Stanford University
摘要：Problem definition: We consider a platform that charges commission rates and subscription fees to sellers and buyers for facilitating transactions but does not directly control the transaction prices, which are endogenously determined. Buyers and sellers are divided into types, and we represent the compatibility between different types using a bipartite network. Traders are heterogeneous in terms of their valuations, and different types have possibly different value distributions. Buyers may h...
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作者：Garg, Nikhil; Johari, Ramesh
作者单位：Stanford University; Stanford University
摘要：Problem definition: Platforms critically rely on rating systems to learn the quality of market participants. In practice, however, ratings are often highly inflated and therefore, not very informative. In this paper, we first investigate whether the platform can obtain less inflated, more informative ratings by altering the meaning and relative importance of the levels in the rating system. Second, we seek a principled approach for the platform to make these choices in the design of the rating...
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作者：Arnosti, Nick; Johari, Ramesh; Kanoria, Yash
作者单位：Columbia University; Stanford University
摘要：Problem definition: Participants in matching markets face search and screening costs when seeking a match. We study how platform design can reduce the effort required to find a suitable partner. Practical/academic relevance: The success of matching platforms requires designs that minimize search effort and facilitate efficient market clearing. Methodology: We study a game-theoretic model in which applicants and employers pay costs to search and screen. An important feature of our model is that...
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作者：Jiang, Zhaohui (Zoey); Huang, Yan; Beil, Damian R.
作者单位：University of Michigan System; University of Michigan; Carnegie Mellon University
摘要：Problem definition: This paper studies the role of seekers' problem specification in crowdsourcing contests for design problems. Academic/practical relevance: Platforms hosting design contests offer detailed guidance for seekers to specify their problems when launching a contest. Yet problem specification in such crowdsourcing contests is something the theoretical and empirical literature has largely overlooked. We aim to fill this gap by offering an empirically validated model to generate ins...
