-
作者：Drent, Melvin; Arts, Joachim
作者单位：University of Luxembourg
摘要：Problem definition: We consider dual sourcing in a distribution network for spare parts consisting of one central warehouse and multiple local warehouses. Each warehouse keeps multiple types of repairable parts to maintain several types of capital goods. The repair shop at the central warehouse has two repair options for each repairable part: a regular repair option and an expedited repair option. Irrespective of the repair option, each repairable part uses a certain resource for its repair. I...
-
作者：Hassin, Refael; Nathaniel, Adam
作者单位：Tel Aviv University
摘要：Problem definition: Tasks sequentially arrive, and their values to the workers who are going to perform them are independent random variables. The common way to allocate tasks to workers is according to the first-in, first-out order. But this method both is inefficient and seems unfair to those who receive a low-valued task after a long wait. We are looking for a better allocation method. Academic/practical relevance: Finding a fair and efficient task allocation method is an aspiration of manp...
-
作者：Lee, Hyun Seok (Huck); Kesavan, Saravanan; Deshpande, Vinayak
作者单位：Korea University; University of North Carolina; University of North Carolina Chapel Hill
摘要：Problem definition: Brick-and-mortar (B&M) retailers must enhance the customer in-store experience to better compete with online retailers. Fitting rooms in B&M stores play a critical role in the customer experience as a venue to experience products and examine alternatives. High traffic in fitting rooms, however, obstructs the customer's ability to choose a product. In this paper, we (1) examine the impact of fitting room traffic on store performance using archival data, (2) identify phantom ...
-
作者：Mejia, Jorge; Mankad, Shawn; Gopal, Anandasivam
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington; Cornell University; University System of Maryland; University of Maryland College Park
摘要：Problem description: Measuring quality in the service industry remains a challenge. Existing methodologies are often costly and unscalable. Furthermore, understanding how elements of service quality contribute to the performance of service providers continues to be a concern in the service industry. In this paper, we address these challenges in the restaurant sector, a vital component of the service industry. Academic/practical relevance: Our work provides a scalable methodology for measuring ...
-
作者：Nadar, Emre; Kaya, Baris Emre; Guler, Kemal
作者单位：Ihsan Dogramaci Bilkent University; Anadolu University
摘要：Problem definition: We study the sales planning problem of a producer who sells new and remanufactured versions of a durable good over a finite life cycle. We investigate whether slowing down product diffusion by choosing to partially satisfy demand might be profitable for the producer. Academic/practical relevance: We provide new insights into sales management in closed-loop supply chains by uncovering the role key market characteristics play in profitability of partial demand fulfillment as ...
