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作者:Lu, Tao; Tomlin, Brian
作者单位:University of Connecticut; Dartmouth College
摘要:Problem definition: To manage supplier social responsibility (SR), somefirmshave adopted a self-assessment strategy whereby they ask suppliers to self-report SR capa-bilities. Self-reported information is difficult to verify, and this leads to an important credi-bility question: can a buyer expect truthful reporting? We examine whether a supplier'sSRcapability can be credibly communicated through free and unverifiable self-reporting.Aca-demic/practical relevance:SRisastrategicfocusforfirms bec...
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作者:Siddiq, Auyon; Tang, Christopher S.; Zhang, Jingwei
作者单位:University of California System; University of California Los Angeles
摘要:Problem definition: Because of a prolonged decline in public transit ridership over the last decade, transit agencies across the United States are in financial crisis. To entice commuters to travel by public transit instead of driving personal vehicles, municipal governments must address the last-mile problem by providing convenient and affordable transportation between a commuter's home and a transit station. This challenge raises an important question: Is there a cost-effective mechanism tha...
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作者:Song, Ju Myung; Zhao, Yao
作者单位:University of Massachusetts System; University of Massachusetts Lowell; Rutgers University System; Rutgers University Newark; Rutgers University New Brunswick
摘要:Problem definition: We study the coordination of an E-commerce supply chain between online sellers and third party shippers to meet random demand surges, induced by, for instance, online shopping holidays. Academic/practical relevance: Motivated by the challenge of meeting the unpredictable demand surges in E-commerce, we study shipping contracts and supply chain coordination between online sellers and third party shippers in a novel model taking into account the unique features of the shippin...
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作者:Feldman, Pnina; Li, Jun; Tsai, Hsin-Tien
作者单位:Boston University; University of Michigan System; University of Michigan; National University of Singapore
摘要:Problem definition: Congestion pricing offers an appealing solution to urban parking problems-charging varying rates across time and space as a function of congestion may shift demand and improve allocation of limited resources. It aims to increase the accessibility of highly desired public goods and to reduce traffic caused by drivers who search for available parking spaces. At the same time, complex policies make it harder for consumers to make search-based decisions. We investigate the effe...
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作者:Shi, Tianqin; Petruzzi, Nicholas C.; Chhajed, Dilip
作者单位:California State University System; San Jose State University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Purdue University System; Purdue University
摘要:Problem definition: The eco-toxicity arising from unused pharmaceuticals has regulators advocating the benign design concept of green pharmacy, but high research and development expenses can be prohibitive. We therefore examine the impacts of two regulatory mechanisms, patent extension and take-back regulation, on inducing drug man-ufacturers to go green. Academic/practical relevance: One incentive suggested by the Euro-pean Environmental Agency is a patent extension for a company that redesig...
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作者:Arslan, Hayri A.; Easley, Robert F.; Wang, Ruxian; Yilmaz, Ovunc
作者单位:University of Texas System; University of Texas at San Antonio; University of Notre Dame; Johns Hopkins University; University of Colorado System; University of Colorado Boulder
摘要:Problem Definition: We develop a framework to study purchase behavior from distinct segments of heterogeneous customers and to optimize prices for different policies in a sports ticket market with multiple sales channels. Academic/Practical Relevance: Sports teams face challenges in maintaining or increasing ticket sales levels. With the growth of analytics, they aim to implement data-driven pricing techniques to improve gate revenues; however, they do not have state-of-the-art demand estimati...
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作者:Arora, Priyank; Rahmani, Morvarid; Ramachandran, Karthik
作者单位:University of Massachusetts System; University of Massachusetts Amherst; University System of Georgia; Georgia Institute of Technology
摘要:Problem definition: Many nonprofit organizations (NPOs) serve distressed individuals who seek relief from hardships such as domestic abuse or homelessness. These NPOs aim to maximize social impact by allocating their limited amount of resources to various activities. Academic/practical relevance: NPOs that serve distressed individuals face a complex task because their clients are often unable to articulate their specific needs. As a result, NPOs are driven to not only offer a variety of servic...
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作者:Li, Yifu; Dai, Tinglong; Qi, Xiangtong
作者单位:Xi'an Jiaotong-Liverpool University; Johns Hopkins University; Hong Kong University of Science & Technology
摘要:Problem definition: Putting customer experience at the heart of service design has become a governing principle of today's experience economy. Echoing this principle, our paper addresses a service designer's problem of how to select and sequence activities in designing a service package. Academic/practical relevance: Empirical literature shows an ideal sequence often entails an interior peak; that is, the peak (i.e., highest-utility) activity is placed neither at the beginning nor the end of t...
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作者:Previgliano, Fabricio; Vulcano, Gustavo
作者单位:University of Chicago; Universidad Torcuato Di Tella; Consejo Nacional de Investigaciones Cientificas y Tecnicas (CONICET)
摘要:problem definition:We study the problem of managing uncertain capacities forrevenue optimization over a network of resources. The uncertainty could be due to (i) theneed to reallocate initial capacities among resources or (ii) the random availability of physi-cal capacities by the time of service execution. Academic/practical relevance:The analyzedcontrol policy is aligned with the current industry practice, with a virtual capacity and abid price associated with each network resource. The sell...
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作者:Nassiri, Shima; Adida, Elodie; Mamani, Hamed
作者单位:University of Michigan System; University of Michigan; University of California System; University of California Riverside; University of Washington; University of Washington Seattle
摘要:Problem definition: The traditional payment system between an insurer and providers does not incentivize providers to limit their prices, nor patients to choose less expensive providers, hence contributing to high insurer expenditures. Reference pricing has been proposed as a way to better align incentives and control the rising costs of healthcare. In this payment system, the insurer determines the maximum amount that can be reimbursed for a procedure (reference price). If a patient selects a...