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作者：Shen, Xiaobei; Yu, Yimin; Song, Jing-Sheng
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; City University of Hong Kong; Duke University
摘要：Problem definition: We study the optimal inventory ordering, expediting, and allocation decisions in a multiechelon supply chain over a finite horizon, in which customer orders are quoted with a fixed fulfillment time window, termed the service time target (STT). Academic/practical relevance: Service time target is commonly used as a marketing strategy to increase customer satisfaction and strengthen firms' competitive edge. However, how to efficiently manage a multistage supply chain to meet ...
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作者：Chen, David; Tang, Christopher S.; Wang, Huihui; Wang, Rowan; Yu, Yimin
作者单位：The Chinese University of Hong Kong, Shenzhen; University of California System; University of California Los Angeles; Shanghai University; Southern University of Science & Technology; City University of Hong Kong
摘要：Problem definition: When selling multiple products with different feature combinations over a short selling season, a seller often adopts a reactive upgradepolicy by offering a free upgrade to the next-price-level product only after a customer's preferred product is out of stock. However, when customers' preferences are heterogeneous for different feature combinations, some unyielding customers may reject free upgrades. In this paper, we consider a new proactive upgrade policy under which the ...
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作者：Ming, Liu; Tunca, Tunay, I
作者单位：Chinese University of Hong Kong; University System of Maryland; University of Maryland College Park
摘要：Problem definition: We explore consumer equilibrium and efficiency in group buying events, in which the unit price for a good or service decreases with higher number of consumer sign-ups. Specifically, we study the following questions: (i) How does the dynamic consumer sign-up equilibrium evolve during these events? (ii) Is there empirical evidence that employing group buying increases demand? If so, by how much? (iii) Are there profit gains from employing this mechanism and how can they be im...
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作者：Boutilier, Justin J.; Chan, Timothy C. Y.
作者单位：University of Wisconsin System; University of Wisconsin Madison; University of Toronto
摘要：Problem definition: Our objective is to design a defibrillator-enabled drone network that augments the existing emergency medical services (EMS) system to rapidly respond to out-of-hospital cardiac arrest (OHCA). Academic/practical relevance: OHCA claims more than 400,000 lives each year in North America and is one of the most time-sensitive medical emergencies. Drone-delivered automated external defibrillators (AEDs) have the potential to be a transformative innovation in the provision of eme...
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作者：Akkas, Arzum; Gaur, Vishal
作者单位：Boston University; Cornell University
摘要：Problem definition: It is estimated that one third of the food produced worldwide is wasted. This has been recognized as a critical problem by the United Nations, the U.S. Environmental Protection Agency, the European Union, and industry groups because of its implications for the environment, conservation of resources, and global hunger. Academic/practical relevance: The problem of food waste represents a significant research opportunity for the Operations Management (OM) community because it ...
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作者：Wu, Chenguang (Allen); Jin, Chen; Chen, Ying-Ju
作者单位：Hong Kong University of Science & Technology; National University of Singapore; Hong Kong University of Science & Technology
摘要：Problem definition: Product bundling has been a pervasive marketing strategy, and its success has been largely attributed to its strength in reducing customers' valuation dispersion. Less is known about the efficacy of bundling in settings where customers are less sure about their valuations for a product, especially when that product is newly launched or has an experience nature, and can conduct costly search to learn the product content and discover their true valuations. In this paper, we i...
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作者：Salari, Nooshin; Liu, Sheng; Shen, Zuo-Jun Max
作者单位：University of Toronto; University of California System; University of California Berkeley; University of Hong Kong; University of Hong Kong; University of California System; University of California Berkeley
摘要：Problem definition: Providing fast and reliable delivery services is key to running a successful online retail business. To achieve a better delivery time guarantee policy, we study how to estimate and promise delivery time for new customer orders in real time. Academic/practical relevance: Delivery time promising is critical to managing customer expectations and improving customer satisfaction. Simply overpromising or underpromising is undesirable because of the negative impacts on short-/lon...
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作者：Chen, Qi (George); Duenyas, Izak; Jasin, Stefanus
作者单位：University of London; London Business School; University of Michigan System; University of Michigan
摘要：Problem definition: We study a multiperiod, nonstationary, make-to-order, joint production and inventory model where two kinds of input raw materials with availability uncertainties and different output conversion rates can be blended and then processed in a production line with stochastic capacity to produce the output product. Academic/practical relevance: The problem is motivated by the practice in coal-fired power plants, an important part of the energy sector, where two types of coal with...
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作者：Agrawal, Vishal V.; Toktay, L. Beril; Yucel, Safak
作者单位：Georgetown University; University System of Georgia; Georgia Institute of Technology
摘要：Problem definition: Solar power companies have introduced innovative non-ownership business models-leasing and power purchase agreement (PPA)-in addition to sales. Under these models, the company installs solar panels for a customer, who purchases the electricity generated from the panels. Under leasing, a customer pays a fixed fee, whereas under PPA, a customer pays a per-unit price for the electricity generated. The adoption of solar panels is also promoted by investment and generation subsi...
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作者：Guo, Xiaomeng; Kouvelis, Panos; Turcic, Danko
作者单位：Hong Kong Polytechnic University; Washington University (WUSTL); University of California System; University of California Riverside
摘要：Problem description. We consider a dual channel in which a focal manufacturer (he) sells his output through his online store and an independent brick-and-mortar retailer (she). In this manufacturer-centric dual channel, we study product line, stocking, and pricing decisions in the presence of stochastic demand and inventory constraints. The pricing decisions include choosing whether to give price match guarantees (PMGs), standard in the U.S. retail practice. Methodology/Results. We analyze a g...
