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作者：Kong, Lu; Hu, Kejia; Verma, Rohit
作者单位：State University System of Florida; University of South Florida; Vanderbilt University; VinUniversity; Cornell University
摘要：Problem definition: We investigate how the degree of standardization (DoS) across service chain-belonging units impacts units' performance outcomes. We study this question in the nursing home industry, focusing on the DoS in three operational dimensions-customermix, service offering, and service delivery-and its impact on three nursing home outcomes: financial performance, clinical outcome, and resident welfare. Academic/practical relevance: All service chains must decide how unique or standar...
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作者：Ning, Jie
作者单位：University System of Ohio; Case Western Reserve University
摘要：Problem definition: In practice, trade credit (TC) is often offered in a contract that stipulates a single, fixed interest, rather than an interest menu contingent on the loan amount. We examine why a supplier uses such a single-interest contract and why a buyer who can access perfect external capital (EC) with contingent interest may use TC, when the supplier does not share the buyer's demand risk. Methodology/results: We solve a dynamic game between a supplier and two buyers, who have access...
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作者：Wan, Xiang
作者单位：University System of Ohio; Ohio State University
摘要：Problem definition: Although the analytical literature extensively studies distribution channels, empirical evidence on the value of omnichannel distribution is limited, especially for the omnichannel used by manufacturing companies to fulfill retail orders. I empirically evaluate the extent to which the dual-distribution center (dual-DC) distribution channel and the factory-direct distribution channel contribute to fulfilling orders from retail stores compared with the traditional single-dist...
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作者：Martinez-de-Albeniz, Victor; Pinto, Catarina; Amorim, Pedro
作者单位：University of Navarra; IESE Business School; INESC TEC; Universidade do Porto
摘要：Problem definition: Marketplace platforms such as Amazon or Farfetch provide a convenient meeting point between customers and suppliers and have become an important element of e-commerce. This sales channel is particularly interesting for suppliers that sell seasonal goods under a tight time frame because they provide expanded reach to potential customers even though it entails lower margins. In this dyadic relationship, a supplier needs to optimize when to share inventory with the platform, a...
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作者：Zheng, Huan; Lyu, Guodong; Ke, Jiannan; Teo, Chung-Piaw
作者单位：Shanghai Jiao Tong University; Hong Kong University of Science & Technology; Wuhan University; National University of Singapore; National University of Singapore
摘要：Problem definition: Cash transfer programs (CTPs) have spread in the last decade to help fight extreme poverty in different parts of the world. A key issue here is to ensure that the cash is distributed to the targeted beneficiaries in an appropriate manner to meet the goals of the programs. How do we design efficient and egalitarian allocation rules for these programs? Academic/practical relevance: Big data and machine learning have been used recently by several CTPs to target the right benef...
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作者：Calmon, Andre P.; Jue-Rajasingh, Diana; Romero, Gonzalo; Stenson, Jackie
作者单位：University System of Georgia; Georgia Institute of Technology; University of Michigan System; University of Michigan; University of Toronto; Technical University of Denmark
摘要：Problem definition: Novel life-improving products, such as solar lanterns and energy-efficient cookstoves address essential needs of consumers in the base of the pyramid (BOP). However, their profitable distribution is often difficult because BOP customers are risk-averse, their ability to pay (ATP) is lower than their willingness to pay, and they face uncertainty regarding these products' value. Academic/practical relevance: We examine two practical strategies from distributors in the BOP: (1...
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作者：Wang, Xiao-Lin; Zhong, Yuanguang; Li, Lishuai; Xie, Wei; Ye, Zhi-Sheng
作者单位：Sichuan University; South China University of Technology; Delft University of Technology; National University of Singapore
摘要：Problem definition: Warranty reserves are funds used to fulfill future warranty obligations for a product. In this paper, we investigate the warranty reserve planning problem faced by a manufacturing firm who manages warranties for multiple products. Academic/practical relevance: It is nontrivial to determine a proper amount of reserves to hold, because warranty expenditures are random in nature and reserving either excess or insufficient cash would incur losses. How can warranty reserve level...
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作者：Bakshi, Nitin; Peura, Heikki
作者单位：Utah System of Higher Education; University of Utah; Imperial College London
摘要：Problem Definition: Firms can reduce the risk of rare disasters by accounting for more frequent near misses: precursor events that could have escalated to a disaster but did not. Investigating a near miss reveals its root cause, allowing the firm to improve process safety and reduce disaster risk. A managing firm, however, usually does not directly observe the occurrence of a near miss but instead relies on the report of an agent (an employee or contractor) who is also responsible for precauti...
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作者：Jain, Nitish; Tan, Tom Fangyun
作者单位：University of London; London Business School; Southern Methodist University
摘要：Problem definition: The mobile commerce (m-commerce) channel is poised to be the future of online markets. It offers search features distinct from conventional personal computer (PC)-based e-commerce channels. Its easy accessibility extends the time available for customers to search, although its shopping environment constraints (e.g., small screen size, single-tab browsing) may inflate search costs. Collectively, these competing features cause ambiguity about the mobile channel's true effect ...
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作者：Wang, Yimin; Yin, Rui; Chen, Xiangjing; Webster, Scott
作者单位：Arizona State University; Arizona State University-Tempe
摘要：Problem definition: Complementary sourcing, with which a product depends on both a supplier's and a manufacturer's engineering and production efforts, is ubiquitous in modern supply chains. A unique feature of complementary sourcing is that efforts by one party enhance the marginal value of the other party's efforts. Whereas this positive spillover effect can benefit both parties, it is well-established in the literature that it paradoxically induces a first-mover disadvantage; neither party i...
