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作者：Li, Guokai; Chen, Ningyuan; Gallego, Guillermo; Gao, Pin; Kou, Steven
作者单位：The Chinese University of Hong Kong, Shenzhen; University of Toronto; Boston University
摘要：Problem definition: : We consider two business models for a two-sided economy under uncertainty: dealership and marketplace with fulfillment services. Although both business models can bridge the gap between demand and supply, it is not clear which model is better for the firm or for the consumers. Methodology/results: : We show that, whereas the two models differ substantially in pricing power, inventory risk, fee structure, and fulfillment time, both models share several important features w...
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作者：Peng, Xiaoshan; Wu, Owen Q.; Souza, Gilvan C.
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington; University of Tennessee System; University of Tennessee Knoxville
摘要：Problem definition: : More than 99% of the new power generation capacity to be installed in the United States from 2023 to 2050 will be powered by wind, solar, and natural gas. Additionally, large-scale battery systems are planned to support power systems. It is paramount for policymakers and electric utilities to deepen the understanding of the operational and investment relations among renewable, flexible (natural gas -powered), and storage capacities. In this paper, we optimize both the joi...
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作者：Hassanzadeh, Ali; Hosseini, Mojtaba; Turner, John G.
作者单位：University of Manchester; Alliance Manchester Business School; University of Iowa; University of California System; University of California Irvine
摘要：Problem definition: : Professional sports leagues may be suspended because of various reasons, such as the recent coronavirus disease 2019 pandemic. A critical question that the league must address when reopening is how to appropriately select a subset of the remaining games to conclude the season in a shortened time frame. Despite the rich literature on scheduling an entire season starting from a blank slate, concluding an existing season is quite different. Our approach attempts to achieve t...
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作者：Long, Zhenghua; Tezcan, Tolga; Zhang, Jiheng
作者单位：Nanjing University; Rice University; Hong Kong University of Science & Technology
摘要：Problem definition: We study customer service chat (CSC) systems, in which agents can serve multiple customers simultaneously, with generally distributed service and patience times. The multitasking capability of agents introduces idiosyncratic challenges when making routing and staffing decisions. Methodology/results: To determine the dynamic matching of arriving customers with available agents, we first formulate a routing linear program (LP) based on system primitives. Inspired by the optim...
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作者：Chen, Ningyuan; Khademi, Amin
作者单位：University of Toronto; Clemson University
摘要：Problem definition: We study early-stage dose-finding clinical trials with simultaneous consideration of efficacy and toxicity without parametric assumptions on the forms of the unknown dose-efficacy and dose-toxicity curves. We propose algorithms that adaptively allocate doses based on patient responses, in order to maximize the efficacy for the patients during the trial while minimizing the toxicity. Methodology/results: We leverage online learning to design the clinical trial and propose tw...
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作者：Zhong, Zhiheng; Cao, Ping; Huang, Junfei; Zhou, Sean X.
作者单位：South China University of Technology; Chinese Academy of Sciences; University of Science & Technology of China, CAS; Chinese University of Hong Kong
摘要：Problem definition: This paper considers a tandem queueing system in which stage 1 has one station serving multiple classes of arriving customers with different service requirements and related delay costs, and stage 2 has multiple parallel stations, with each station providing one type of service. Each station has many statistically identical servers. The objective is to design a joint capacity allocation between stages/stations and scheduling rule of different classes of customers to minimiz...
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作者：Webster, Scott; Kazaz, Burak; Gheibi, Shahryar
作者单位：Arizona State University; Arizona State University-Tempe; Syracuse University
摘要：Problem definition : Leading specialty coffee roasters rely on direct trade to source premium coffee beans. We examine a roaster who sells two basic types of roasts: (1) a single-origin roast sourced from a specific locale and (2) a blend roast that uses a mix of beans from sources that vary over the course of a year. The prices of blend roasts are lower than those of single-origin roasts and appeal to a larger market. We study how characteristics of the operating and market environment affect...
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作者：Kadiyala, Bharadwaj; Ozer, Ozalp; Simsek, A. Serdar
作者单位：Utah System of Higher Education; University of Utah; Amazon.com; University of Texas System; University of Texas Dallas
摘要：Problem definition: : Gift card promotions offer a tiered incentive (a gift card) to customers for purchasing regularly -priced products, with higher expenditure receiving a larger incentive. We empirically investigate the impact of gift card promotions on customer purchase behavior by collaborating with a major U.S.-based department store that targets gift card promotion emails on its online channel. Methodology/results: : We use a collection of discontinuities in the retailer's targeting pol...
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作者：Zeng, Jacob Z.; Agarwal, Ashish; Stamatopoulos, Ioannis
作者单位：Gonzaga University; University of Texas System; University of Texas Austin
摘要：Problem definition: : Despite their widespread use, promotional inventory displays' campaign execution is opaque. Brands (manufacturers) can only verify in-store display presence through manual, on -site audits, which are costly and limited in scope. This lack of visibility into execution makes it difficult for brands to quantify the sales impact of displays and properly evaluate campaign performance. Methodology/results: : We use Internet -of -Things (IoT)-generated data on the real-time loca...
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作者：Martagana, Tugce; Baaijensb, Marc; Dirckxac, Coen; Holman, James; Meyer, Robert; Repping, Oscar; van Ravenstein, Bram
作者单位：Eindhoven University of Technology; Ceva Sante Animale; Merck & Company; Merck & Company USA
摘要：To support the 2024 MSOM Data-Driven Research Challenge, Merck & Co., Inc., Rahway, New Jersey (hereafter MSD), provides pharmaceutical manufacturing data from a continuous tablet production setting. The data set contains approximately 300 million data points related to around 75 process parameters monitored over 120 hours. In this paper, we present the data set and share our vision to inspire and facilitate new applications of operations management (OM) methodologies in pharmaceutical manufac...
