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作者：Narasimhan, R; Jayaram, J; Carter, JR
作者单位：Michigan State University; Michigan State University's Broad College of Business; University of Oregon; Arizona State University; Arizona State University-Tempe
摘要：The importance of evaluating the effectiveness of the purchasing function in firms along multiple criteria has attracted considerable attention. However, few studies have identified the defining elements that constitute purchasing competence. This paper introduces the construct of purchasing competence using a second-order factor structure derived from purchasing practices identified from the literature. The validity of the construct (purchasing competence) is tested using data from a sample o...
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作者：Zhao, XD; Xie, JX; Jiang, QY
作者单位：Chinese University of Hong Kong; Tsinghua University
摘要：This paper investigates the performance impact of lot-sizing rule (LSR) selection and freezing of the master production schedule (MPS) in multi-item single-level systems with a single resource constraint under deterministic demand. The results of the study show that the selection of LSRs and the parameters for freezing the MPS have a significant impact on total cost, schedule instability, and the service level of the system. However, the selection of LSRs does not significantly influence the s...
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作者：Schmenner, RW
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Indianapolis
摘要：Manufacturing history is too often neglected in operations management and its lessons lost. Its usefulness for testing theory is under-appreciated. This paper uses critical aspects of the history of manufacturing to provide support for the Theory of Swift, Even Flow as an explanation of productivity gain. The rise of Britain in the Industrial Revolution and the rapid overtaking of Britain by the United States and Germany are argued to be thoroughly consistent with Swift, Ever Flow, thereby vin...
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作者：Devaraj, S; Matta, KF; Conlon, E
作者单位：University of Notre Dame
摘要：Prior literature has examined product quality and service quality separately as antecedents of customer loyalty. In the context of the automotive industry, we present a framework that examines the simultaneous impact of product and service quality on consumers' purchase intentions. The framework is operationalized as several hypotheses that posit relationships between service quality, service satisfaction, product quality, and customer loyalty. The hypotheses are tested using three sources of ...
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作者：Sousa, R; Voss, CA
作者单位：Universidade Catolica Portuguesa; University of London; London Business School
摘要：Quality management has often been advocated as being universally applicable to organizations. This is in contrast with the manufacturing strategy contingency approach of Operations Management that advocates internal and external consistency between manufacturing strategy choices. This article empirically investigates whether quality management practices are contingent on a plant's manufacturing strategy context, by examining the use of process quality management practices-a critical and distin...
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作者：Klassen, RD
作者单位：Western University (University of Western Ontario); University Western Ontario Hospital
摘要：As customers, the public and other stakeholders are increasingly demanding that manufacturing firms improve their approach to environmental management, some plants have moved to develop an orientation that is increasingly proactive. Synthesizing earlier,research, environmental management orientation is defined here to include system analysis and planning, organizational responsibility, and management controls. The relationship between a proactive orientation and two sets of internal factors, s...
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作者：Chinander, KR
作者单位：University of Miami
摘要：This study assesses internal drivers of a firm's level of environmental awareness, including methods for incorporating environmental objectives into the strategic planning of operations. communication of objectives throughout the organization, and deployment of accountability to operating personnel and managers for environmental performance. Challenges firms may encounter in motivating and holding employees and process owners accountable for environmental performance are discussed, as well as ...
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作者：Kathuria, R; Davis, EB
作者单位：Saint Joseph's University; George Washington University
摘要：Quality has been in the limelight as organizations have sought to create a competitive advantage and theorists have sought to understand the implications of quality management. This paper examines the synergistic effects of the quality emphasis in the organizations, the use of appropriate work force management practices. and the managerial performance outcomes as interactive phenomena. Using data from multiple levels of employees in manufacturing units in various industries, we tested hypothes...
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作者：Delmas, M
作者单位：University of California System; University of California Santa Barbara
摘要：This paper integrates a stakeholder perspective into the resource-based view of the firm, to analyze the mechanisms that link the adoption of the international Environmental Management Standard ISO 14001 to firms' competitive advantage. This paper shows that the perceived competitiveness impact of the standard depends mostly on the involvement of firms' external stakeholders (distributors, customers, community members, and regulatory agencies) in its design. ISO 14001 is a process standard, an...
