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作者：Schroeder, RG; Linderman, K; Zhang, DL
作者单位：University of Minnesota System; University of Minnesota Twin Cities
摘要：Many contributions have been made to the field of quality since the inaugural issue of Production and Operations Management in 1992. The first issue called for more research and teaching on TQM, which resulted in two special issues dedicated to TQM. Many other articles related to quality have also been published in the first fifty issues of the journal on topics ranging from technical methods to the Baldrige Award and ISO 9000. As we review these articles, we assess their contribution and the ...
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作者：Hegde, VG; Kekre, S; Rajiv, S; Tadikamalla, PR
作者单位：California State University System; California State University East Bay; Carnegie Mellon University; National University of Singapore; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh
摘要：Manufacturing capability has often been viewed to be a major obstacle in achieving higher levels of customization. Companies follow various strategies ranging from equipment selection to order process management to cope with the challenges of increased customization. We examined how the customization process affects product performance and conformance in the context of a design-to-order (DTO) manufacturer of industrial components. Our competing risk hazard function model incorporates two thres...
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作者：Kleindorfer, PR; Singhal, K; Van Wassenhove, LN
作者单位：University of Pennsylvania; University System of Maryland; University of Baltimore; INSEAD Business School
摘要：Operations management researchers and practitioners face new challenges in integrating issues of sustainability with their traditional areas of interest. During the past 20 years, there has been growing pressure on businesses to pay more attention to the environmental and resource consequences of the products and services they offer and the processes they deploy. One symptom of this pressure is the movement towards triple bottom line reporting (3BL) concerning the relationship of profit, peopl...
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作者：Chakravarthy, SR; Agnihothri, SR
作者单位：Kettering University; State University of New York (SUNY) System; Binghamton University, SUNY
摘要：We consider a service system with two types of customers. In such an environment, the servers can either be specialists (or dedicated) who serve a specific customer type, or generalists (or flexible) who serve either type of customers. Cross-trained workers are more flexible and help reduce system delay, but also contribute to increased service costs and reduced service efficiency. Our objective is to provide insights into the choice of an optimal workforce mix of flexible and dedicated server...
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作者：Erkoc, M; Wu, SD
作者单位：University of Miami; Lehigh University
摘要：We study capacity reservation contracts between a high-tech manufacturer (supplier) and her OEM customer (buyer). The supplier and the buyer are partners who enter a design-win agreement to develop the product, and who share the stochastic demand information. To encourage the supplier for more aggressive capacity expansion, the buyer reserves capacity upfront by paying a deductible fee. As capacity expansion demonstrates diseconomy of scale in this context, we assume convex capacity costs. We ...
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作者：Yeung, ACL; Cheng, TCE; Lai, KH
作者单位：Hong Kong Polytechnic University
摘要：Much of the empirical research in the past two decades has suggested that quality management (QM) is context dependent. This research develops an empirical QM model in a technology-based sector-electronics manufacturing. Based on quantitative and qualitative investigations of 225 electronics firms in Hong Kong and the Pearl River Delta (PRD) region of China, a path analytic model is developed. The empirical model shows that a typical quality management system (QMS) in the electronics industry ...
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作者：Martínez-De-Albéniz, V; Simchi-Levi, D
作者单位：University of Navarra; IESE Business School; Massachusetts Institute of Technology (MIT)
摘要：The purpose of this paper is to develop a general framework for supply contracts in which portfolios of contracts can be analyzed and optimized. We focus on a multi-period environment with convex contract, spot market, and inventory holding costs. We specialize the model to the case of a portfolio consisting of option contracts. We characterize the optimal replenishment policy and show that it has a simple structure. Namely, the use of every different option contract and the spot market is dic...
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作者：Mullens, MA; Arif, M; Armacost, RL; Gawlik, TA; Hoekstra, RL
作者单位：State University System of Florida; University of Central Florida; State University System of Florida; University of Central Florida; Deloitte Touche Tohmatsu Limited
摘要：This paper describes a structured methodology for decomposing the conceptual design problem in order to facilitate the design process and result in improved conceptual designs that better satisfy the original customer requirements. The axiomatic decomposition for conceptual design method combines Alexander's network partitioning formulation of the design problem with Suh's Independence Axiom. The axiomatic decomposition method uses a cross-domain approach in a House of Quality context to estim...
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作者：Lederer, PJ; Mehta, TD
作者单位：University of Rochester
摘要：We study the effect of financial risk on the economic evaluation of a project with capacity decisions. Capacity decisions have an important effect on the project's value through the up-front investment, the associated operating cost, and constraints on output. However, increased scale also affects the financial risk of the project through its effect on the operating leverage of the investment. Although it has long been recognized in the finance literature that operating leverage affects projec...
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作者：Boyer, KK; Swink, M; Rosenzweig, ED
作者单位：Michigan State University; Michigan State University's Broad College of Business; Emory University
摘要：In this paper, we examine the operations strategy literature in the POMS journal to determine what has been learned and to suggest new directions for further study in this important area of research. Our review of this literature resulted in the selection of thirty-one relevant articles, many of which draw upon multiple theoretical perspectives. We identify eight such theoretical perspectives, and go on to classify these perspectives in terms of the scope of inquiry employed in the research (f...
