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作者：Oezer, Oezalp; Uncu, Onur
作者单位：University of Texas System; University of Texas Dallas; Deutsche Bank
摘要：This study develops a comprehensive framework to optimize new product introduction timing and subsequent production decisions faced by a component supplier. Prior to market entry, the supplier performs process design activities, which improve manufacturing yield and the chances of getting qualified for the customer's product. However, a long delay in market entry allows competitors to enter the market and pass the customer's qualification process before the supplier, reducing the supplier's sh...
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作者：Feng, Yan; Martel, Alain; D'Amours, Sophie; Beauregard, Robert
作者单位：Dalhousie University; Laval University; Laval University; Laval University
摘要：One of the important objectives of supply chain S&OP (Sales and Operations Planning) is the profitable alignment of customer demand with supply chain capabilities through the coordinated planning of sales, production, distribution, and procurement. In the make-to-order manufacturing context considered in this paper, sales plans cover both contract and spot sales, and procurement plans require the selection of supplier contracts. S&OP decisions also involve the allocation of capacity to support...
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作者：Jiang, Li
作者单位：Hong Kong Polytechnic University
摘要：I consider a setting of two firms and one capacity agent. Each firm serves a primary market, and the capacity agent sustains a common market to draw demand for capacity from the external firms. The firms can partner with the capacity agent under her contract to serve the common market. When they use the common market mainly as an outlet for their unused capacities, the capacity agent will only specify a variable fee for each capacity unit deployed through her, and prefer to partner with one fi...
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作者：Klabjan, Diego; Simchi-Levi, David; Song, Miao
作者单位：Northwestern University; Massachusetts Institute of Technology (MIT); University of Hong Kong
摘要：Traditional approaches in inventory control first estimate the demand distribution among a predefined family of distributions based on data fitting of historical demand observations, and then optimize the inventory control using the estimated distributions. These approaches often lead to fragile solutions whenever the preselected family of distributions was inadequate. In this article, we propose a minimax robust model that integrates data fitting and inventory optimization for the single-item...
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作者：Roh, Joseph A.; Whipple, Judith M.; Boyer, Kenneth K.
作者单位：Texas Christian University; Michigan State University; Michigan State University's Broad College of Business; University System of Ohio; Ohio State University
摘要：As the global competitive landscape intensifies, firms have looked to their supply chain organizations to improve cost, visibility, and cycle time performance across functions, products, and markets. As a result, the scope of supply chain related operations have increasingly cut across organizational boundaries. To understand and capture such cross-organizational activities, researchers have broadened the focus of their studies and included multiple stakeholders in their analysis (e.g., integr...
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作者：Abbey, James D.; Guide, V. Daniel R., Jr.; Souza, Gilvan C.
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Indiana University System; Indiana University Bloomington; IU Kelley School of Business
摘要：Modular design allows several generations of products to co-exist in the installed base as product designs change to take advantage of improved performance via modular upgrades. Use of a common base platform and modular design approach allows a firm to offer updates for improved performance and flexibility via remanufacturing when products have multiple lifecycles. However, as the product evolves through multiple lifecycles, the large pool of product variants leads to the curse of product prol...
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作者：Kouvelis, Panos; Munson, Charles L.; Yang, Shilei
作者单位：Washington University (WUSTL); Washington State University; Southwestern University of Finance & Economics - China
摘要：Using predictive global sensitivity analysis, we develop a structural equations model to abstract from the details of a large-scale mixed integer program (MIP) to capture essential design trade-offs of global manufacturing and distribution networks. We provide a conceptual framework that describes a firm's network structure along three dimensions: market focus, plant focus, and network dispersion. Normalized dependent variables are specified that act as proxies for a company's placement into o...
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作者：Victorino, Liana; Verma, Rohit; Wardell, Don G.
作者单位：University of Victoria; Cornell University; Utah System of Higher Education; University of Utah
摘要：This study examines the effect that verbal scripts have on customer perceived service quality for two distinct service process types. We designed a video experiment that varied the level of verbal scripting for standardized and customized service encounters. We found that in standardized service encounters, an increase in the level of verbal scripting had no effect on perceived service quality. However, for customized encounters, perceived service quality was impacted. More specifically, a pre...
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作者：Aflaki, Sam; Kleindorfer, Paul R.; de Miera Polvorinos, Victor Saenz
作者单位：Hautes Etudes Commerciales (HEC) Paris; INSEAD Business School
摘要：This study addresses the challenges of finding and implementing profitable energy efficiency (EE) projects, a critical foundation for sustainable operations. We focus on manufacturing enterprises, but many of our findings apply also to the back office of service operations. Our starting point is that, in nearly every industrial enterprise, there are many profitable EE projects that could be implemented but are not. An oft-cited hindrance to implementation is the lack of an internal management ...
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作者：Kuo, Chia-Wei; Ahn, Hyun-Soo; Aydin, Goker
作者单位：National Taiwan University; University of Michigan System; University of Michigan; Indiana University System; Indiana University Bloomington; IU Kelley School of Business
摘要：This article examines the choice of pricing policy (posted pricing or negotiation) toward end customers in a supply chain. Many retailers actively decide whether or not to encourage negotiation on the shop floor. Of course, the retailer's pricing policy influences not only the retailer's profit, but also the profits of the manufacturers who sell through the retailer. However, little is known about the forces that shape the pricing policy when two self-interested parties interact in a supply ch...
