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作者：Jung, Miyeon; Cho, Daegon; Shin, Euncheol
摘要：Our study aims to deepen the understanding of personalized digital nudges by evaluating their effects on energy-saving behavior. We conducted a field experiment with a leading smart metering company in South Korea to investigate whether customers save more energy when a personalized goal and feedback are provided, and how the impacts of nudges vary according to the types of misperception. Specifically, we focused on the behavior of customers who underestimate or overestimate their past electri...
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作者：Zhong, Ying; Hong, L. Jeff; Liu, Guangwu
作者单位：University of Electronic Science & Technology of China; Fudan University; Fudan University; City University of Hong Kong
摘要：We study a dynamic pricing problem where the observed cost in each selling period varies from period to period, and the demand function is unknown and only depends on the price. The decision maker needs to select a price from a menu of K prices in each period to maximize the expected cumulative profit. Motivated by the classical upper confidence bound (UCB) algorithm for the multi-armed bandit problem, we propose a UCB-Like policy to select the price. When the cost is a continuous random varia...
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作者：Vedantam, Aditya; Iyer, Ananth
作者单位：State University of New York (SUNY) System; University at Buffalo, SUNY; Purdue University System; Purdue University
摘要：We consider capacity addition decisions by a new product manufacturer faced with uncertain technology alternatives. The manufacturing capacity addition and technology development occurs in parallel, with preliminary results from a technology project's success providing valuable information to the manufacturer in adding capacity. We solve a stochastic dynamic program with Bayesian updates to obtain the manufacturer's expected profit-maximizing capacity investment decision. Our model and applica...
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作者：Anderson, Edward G., Jr.; Parker, Geoffrey G.; Tan, Yinliang (Ricky)
作者单位：University of Texas System; University of Texas Austin; Dartmouth College; Tulane University
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作者：Bai, Jiaru; Hu, Shu; Gui, Luyi; So, Kut C.; Ma, Zu-Jun
作者单位：Wake Forest University; Sun Yat Sen University; University of California System; University of California Irvine; Hong Kong Polytechnic University; Southwest Jiaotong University
摘要：Applications of government subsidies to speed up consumer trade-ins of used products can be commonly observed in practice. This study investigates the design of such trade-in subsidy programs and aims to provide implementable insights for practice. In particular, we focus on two open problems in the literature, (i) how to optimally allocate the subsidy budget among the multiple products covered by the trade-in program, and (ii) how to most effectively utilize the assigned budget to incentivize...
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作者：Huang, Ni; Yan, Zhijun; Yin, Haonan
作者单位：University of Houston System; University of Houston; Beijing Institute of Technology; University of California System; University of California Irvine
摘要：E-healthcare platforms start to integrate medical services across online and offline channels, where providers can perform online consultations, schedule patients' offline visits, synchronize relevant medical records, and finally, answer online inquiries regarding follow-up and recovery anytime and anywhere within one operations management function (i.e., online-offline service integration). In this study, we seek to quantify the effects of online-offline service integration on the e-healthcar...
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作者：Lawrence, Benjamin; Zhang, Jie J.; Hsu, Liwu; Zheng, Sarah
作者单位：University System of Georgia; Georgia State University; University of Victoria; University of Alabama System; University of Alabama Huntsville
摘要：Hotel franchising presents a unique network context for investigating inter-organizational collaboration. Franchisees and franchisors must collaborate closely but face incompatible incentives in allocating financial and human resources to invest in three types of operations: centralized, network-level operations run by the franchisor; distributed, outlet-level operations managed by franchisees; and coordinated operations, which use franchisee and franchisor inputs. This study employs a mixed-m...
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作者：Ning, Jie
作者单位：University System of Ohio; Case Western Reserve University
摘要：Markov decision processes (MDPs) provide a powerful framework for analyzing dynamic decision making. However, their applications are significantly hindered by the difficulty of obtaining solutions. In this study, we introduce reducible MDPs whose exact solutions can be obtained by solving simpler MDPs, termed the coordinate MDPs. The value function and an optimal policy of a reducible MDP are linear functions of those of the associated coordinate MDP. Because the coordinate MDP does not involv...
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作者：Lu, Xianghua; Lu, Tian; Wang, Chong (Alex); Wu, Ruofan
作者单位：Fudan University; Carnegie Mellon University; Peking University; Ant Group
摘要：Payment management is an operations management challenge in online peer-to-peer (P2P) lending. It is critical to control the cost of debt collection incurred in late repayments and defaults. We study whether and how a platform can leverage on borrowers' social connections and use automatic social notifications in regulating repayment behavior. In collaboration with a large online P2P lending platform, we conduct a randomized field experiment to investigate the effect of social notifications ta...
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作者：Ju, Jaehyeon; Cho, Daegon; Lee, Jae Kyu; Ahn, Jae-Hyeon
作者单位：McGill University; Korea Advanced Institute of Science & Technology (KAIST); Xi'an Jiaotong University
摘要：Although spam email messages have been the primary source of cybercrime since the early Internet era, there is no quick fix to this problem. Governments have established anti-spam legislation, but surprisingly, there has been no measurement of policy impact. This study aims to fill the gap by utilizing a quasi-experimental setting in South Korea, where the anti-spam policy was substantially amended in November 2014. A significant change was in the default setting, switching from an opt-out to ...
