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作者：Cheng, Stephanie; Lin, Pengkai; Tan (Ricky), Yinliang; Zhang, Yuchen
作者单位：Tulane University; Singapore Management University; University of Houston System; University of Houston
摘要：The past three decades have witnessed a tremendous shift in public health policies toward marijuana legalization in the United States. Adopting the process-based view of innovation, we hypothesize that marijuana's increased use and related consequences after its legalization affect innovators' behavior and social environment during the innovation process, which in turn impacts regional innovation. Utilizing the staggered adoption of medical marijuana laws (MMLs) by 20 states between 1996 and 2...
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作者：Ambulkar, Saurabh; Arunachalam, S.; Bommaraju, Raghu; Ramaswami, Sridhar
作者单位：University of Texas System; University of Texas Arlington; Texas Tech University System; Texas Tech University; Indian School of Business (ISB); Iowa State University
摘要：Endowed with significant firm-specific knowledge, inside directors can contribute to the decision-making processes of the boardroom. However, regulatory changes, focusing primarily on the monitoring function of the boards, have driven inside directors out of the boardroom. This article argues that suppliers with firm- and industry-specific knowledge are uniquely positioned to fill a critical void in boardrooms. It also suggests that the value of having a supplier on the board (SOTB) is influen...
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作者：Awaysheh, Amrou; Bonet, Rocio; Ortega, Jaime
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Indianapolis; IE University; Universidad Carlos III de Madrid
摘要：We theorize that employees use the performance feedback they receive to reassess their beliefs about the marginal benefit of their effort, which may lead them to increase or reduce their effort. To test our model, we conduct a field experiment at the distribution center of a Fortune 500 firm where employees receive individual performance pay, and we study two types of feedback, individual and relative. The results show that employees react to feedback content in a way that is consistent with t...
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作者：Brooks, Llord; Shaheen, Iana; Dobrzykowski, David
作者单位：State University System of Florida; University of South Florida; University of Arkansas System; University of Arkansas Fayetteville; State University System of Florida; University of South Florida
摘要：Disaster relief workers face unique factors in their operating environments that can inhibit internal integration. For example, disaster relief often involves exposure to traumatic events affecting relief workers' commitment to cooperation and the organization. As such, disaster relief organizations dedicate substantial amounts of scarce resources to support workers exposed to trauma. Unfortunately, contradictory views exist in the literature on how trauma exposure affects commitment and integ...
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作者：Gutjahr, Walter J.
作者单位：University of Vienna
摘要：The paper proposes an optimization model for the allocation of vaccines to a heterogeneous population composed of several subpopulations with different sizes and epidemiological disease transmission parameters. As the objective, an aggregated function combining a standard utilitarian efficiency criterion with a Gini index-related penalty term is considered. Contrary to previous work, we adopt an outcome equity view: The inequity measure is not based on vaccination fractions or other input fact...
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作者：Mookerjee, Radha; Jabr, Wael; Singh, Harpreet
作者单位：University of Texas System; University of Texas Dallas; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要：Near-constant Internet access through desktop or mobile devices has turned self-service support forums into the first port of call for users seeking to troubleshoot product or service issues. The firms providing these products and services also benefit from this trend since it reduces user support costs by diverting service requests away from costlier support channels, such as help desks. For the continued success of such a forum, however, the managing entity must ensure that users receive tim...
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作者：Manchiraju, Chandrasekhar; Sohoni, Milind G.; Deshpande, Vinayak
作者单位：Michigan State University; Michigan State University's Broad College of Business; State University of New York (SUNY) System; University at Buffalo, SUNY; University of North Carolina; University of North Carolina Chapel Hill; University of North Carolina School of Medicine
摘要：Airlines showcase their on-time performance (OTP), a globally accepted operational performance metric, to demonstrate punctuality, service reliability, and attract air travelers. Airlines can adopt passive strategies, such as schedule padding, and active strategies, such as making operational changes/improvements, to improve their OTP. While there is a high degree of variation in airlines' OTP from year to year, it is unclear if and the extent to which airlines' active or passive actions impac...
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作者：Guillet, Marianne; Schiffer, Maximilian
作者单位：Technical University of Munich; Technical University of Munich; Technical University of Munich
摘要：Range and charge anxiety remain essential barriers to a faster electric vehicle (EV) market diffusion. To this end, quickly and reliably finding suitable charging stations may foster an EV uptake by mitigating drivers' anxieties. Here, existing commercial services help drivers to find available stations based on real-time availability data but struggle with data inaccuracy, for example, due to conventional vehicles blocking the access to public charging stations. In this context, recent works ...
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作者：Guda, Harish; Dawande, Milind; Janakiraman, Ganesh
作者单位：Arizona State University; Arizona State University-Tempe; University of Texas System; University of Texas Dallas; Arizona State University; Arizona State University-Tempe
摘要：We propose and analyze a novel framework to understand the role of noninstrumental information sharing in service operations management, that is, information shared by the firm not to affect consumers' actions, but to better manage their experience in the firm's process. The operations of the firm are organized as a process, consisting of a sequence of tasks, each of random duration. The firm shares real-time information with the consumer about the progress of their flow unit in the firm's pro...
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作者：Guo, Xiaomeng; Kuang, Yunjuan; Ng, Chi To
作者单位：Hong Kong Polytechnic University; Hong Kong Polytechnic University
摘要：This paper examines firms' post-merger integration (PMI) strategy under price and service-quality competition when facing either deterministic or stochastic demand. Although horizontal mergers are prevalent in practice and have been analyzed extensively in the literature, little attention has been paid to the choice of PMI level. We develop a game-theoretic model, in which multiple firms compete on price and service quality with either deterministic or stochastic demand, and two of them decide...
