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作者：Hunt, Kyle; Guney, Sule; Zhuang, Jun; John, Richard
作者单位：State University of New York (SUNY) System; University at Buffalo, SUNY; University of California System; University of California Irvine; State University of New York (SUNY) System; University at Buffalo, SUNY; University of Southern California
摘要：Due to the strategic and adaptive nature of adversaries, the deployment of new technologies is common practice in the arenas of security and defense (e.g., new baggage scanners at airports). History has shown that the deployment of these technologies has often been disclosed to the public, allowing malicious actors to potentially understand which venues are defended, and how. There is limited research examining how information disclosed about the deployment of new security measures can impact ...
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作者：Wu, Jianghua; Zhang, Dan; Liu, Yan
作者单位：Renmin University of China; University of Colorado System; University of Colorado Boulder; Hong Kong Polytechnic University
摘要：A stream of recent research considers the practice of random price discounts (a.k.a randomized pricing) when selling to forward-looking customers and shows that such pricing strategies can mitigate strategic customer waiting and boost seller profit. In practice, random price discounts are often offered together with price guarantees, in which customers are refunded the price difference if the price is lowered within a given time window after purchase. This paper investigates the efficacy of pr...
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作者：Park, Young Soo; Lee, Yun Shin; Siemsen, Enno
作者单位：Kookmin University; Korea Advanced Institute of Science & Technology (KAIST); University of Wisconsin System; University of Wisconsin Madison; University of Bath
摘要：We examine when and how task division improves performance for inventory planning. Specifically, we consider a decentralized inventory management context with two interdependent subtasks: preparing a forecast and setting a service level. Using a behavioral experiment, we reveal that the task challenge moderates the relationship between task division and performance. Our findings indicate that task division improves performance when the task becomes more challenging, such as under high demand u...
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作者：Villa, Sebastian; Castaneda, Jaime Andres; Urrea, Gloria
作者单位：University of New Mexico; University of Colorado System; University of Colorado Boulder
摘要：Maintaining a high service level with customers involves a fundamental tradeoff between investing in inventory and investing in expediting the shipping of the additional units needed to achieve that service level. We use a multi-method approach to show how and when ordering decisions are influenced by different levels of expediting costs and target service levels. First, we derive a mathematical model that provides a closed-form solution to this tradeoff. Second, we run a behavioral study to s...
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作者：Jiang, Yang; Tan, Yong; Chen, Xi
作者单位：Nanjing University; University of Washington; University of Washington Seattle
摘要：Referral programs have received increasing attention as a way to enhance project fundraising in crowdfunding. To improve operational efficiency and performance, many crowdfunding platforms allow users to exert more effort (referral effort) when making referrals. In this paper, we study the impact of users' referral efforts on referral outcomes, using a unique data set from a reward-based crowdfunding platform. We analyze three types of referral effort beyond merely sharing the referral link, n...
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作者：Yang, Jie; He, Fang; Shen, Zuo-Jun Max; Lin, Xi
作者单位：Tongji University; Tsinghua University; University of Hong Kong; University of Hong Kong; University of Michigan System; University of Michigan
摘要：This study investigates the operations of a novel service model, mobile charging, in which an e-commerce platform operator dispatches trucks equipped with charging piles to provide charging services for customers' electric vehicles with low battery levels. We model the platform-customer interaction with a Stackelberg game and explicitly characterize customers' optimal charging decisions under the platform's various service plans. In a general scenario that involves charging requests within a t...
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作者：Ding, Likang; Kolfal, Bora; Ingolfsson, Armann
作者单位：Dongbei University of Finance & Economics; University of Alberta
摘要：Recent empirical studies suggest that human behavior in queues causes workload-dependent service times. We investigate the translation of empirical service times into state-dependent queueing models. To this end, we identify two types of state-dependent models, static and dynamic, and two types of corresponding behavioral mechanisms. For example, we view customer early task initiation as a static mechanism and social speedup pressure as a dynamic mechanism. For each model type, we discuss beha...
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作者：Chen, Hongqiao; Chen, Ying-Ju; Li, Yang; Zhang, Xiaoquan (Michael); Zhou, Sean X.
作者单位：Nanjing University; Hong Kong University of Science & Technology; Hong Kong University of Science & Technology; Western University (University of Western Ontario); Chinese University of Hong Kong
摘要：The resale of used products presents the challenge of cannibalization, particularly pronounced in digital goods markets where perfect substitutes are easily replicable. In this article, we assert that, rather than a threat, resale can serve as an effective pricing tool for managing heterogeneous demand. We consider a seller of digital goods/services who offers a contract to a heterogeneous group of customers at a fixed price for a specified amount of usage allowance. Rather than imposing restr...
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作者：Kasper, Arno; Haeussler, Stefan; Land, Martin; Teunter, Ruud
作者单位：University of Groningen; University of Innsbruck
摘要：Offering bespoke products is the cornerstone of many competitive manufacturing strategies. The challenge for production control is allocating materials to individualized orders before they can be released to the shop floor. This requires joint evaluation of material inventory and workload control. However, these topics have been studied in isolation for 40 years, under the presumption of a hierarchical control design. This traditionally had the practical advantage of a reduced need for real-ti...
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作者：Kwon, Juhee; Johnson, M. Eric
作者单位：City University of Hong Kong; Vanderbilt University
摘要：As data breaches become an increasingly common risk, they are now a matter of when rather than if. While there has been active research on breaches, much of the work has focused on the antecedents and prevention of breaches, leaving the quantitative ramifications and variations in breach impact relatively unexplored. To address this gap, our study quantifies the impact of breaches on operational performance and identifies how operational, technological, and market factors moderate the impact. ...
