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作者：Paraskevas, John-Patrick; Pan, Xiaodan; Elking, Isaac; Park, Kevin H.
作者单位：University of Tennessee System; University of Tennessee Knoxville; Concordia University - Canada; University of Houston System; University of Houston; University of Houston Downtown; University System of Ohio; University of Dayton
摘要：The digital divide is an area of significant concern as society increases its reliance on the internet for everyday tasks. Retail operations are no exception to this trend where the use of the online sales channel has become ubiquitous. As retailers seek to provide a high-quality customer experience across socioeconomic groups to maximize sales potential, they must find ways to bridge the digital divide and ensure consumer access to their products. Embracing resources and appropriation theory ...
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作者：Demir, Sebnem Manolya; Sahinyazan, Feyza G.; Kara, Bahar Y.; Buluc, Elfe
作者单位：University of Southern California; Simon Fraser University; Ihsan Dogramaci Bilkent University
摘要：The recent refugee crises in Ukraine (2022) and Syria (2011) have created millions of refugees, 40% of whom are children. The education systems of countries hosting refugees struggle to integrate such large populations. In addition, language barriers and the stigma associated with refugees hamper inclusive and equitable education opportunities for these children. There is thus a risk of lost generations distanced from education, who may eventually depend on social security systems and monetary...
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作者：Brennan, Mark
作者单位：Massachusetts Institute of Technology (MIT)
摘要：The persistent inequities in American cities-long recognized and lived by black and Hispanic people and other minorities, the poor and working class, and others disadvantaged by urban systems-have been vaulted into the broader public consciousness over the past decade. Lessening entrenched urban inequalities is now at the top of the national policy agenda, suggesting a need and opportunity for more urban operations management. On what issues and how might this work occur? Operations management...
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作者：Glover, Wiljeana J.; Pachamanova, Dessislava A.; Li, Zhi
作者单位：Babson College; Babson College
摘要：While the operations management literature has addressed inclusive business models for large organizations, there has been less focus on how small- and medium-sized enterprises (SMEs) include vulnerable end-users when they are subject to industry constraints and are not able to redesign their business models. In such cases, organizations face variable profits based on the socioeconomic status (SES) of the end-user. We introduce the Inclusive Practice Options (IPO) framework to explain how, wit...
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作者：Jetley, Gaurav; Zhang, He
作者单位：Colorado State University System; Colorado State University Fort Collins; State University System of Florida; University of South Florida
摘要：A significant portion of hospitalizations result in readmissions, many of which are preventable. Additionally, over a quarter of admissions necessitate intensive care unit (ICU) stays. These trends impose significant strain on healthcare systems, leading to penalties and reduced reimbursements for healthcare facilities. Consequently, reducing readmissions stands as a critical priority for healthcare institutions, with a specific focus on ICU processes and procedures. While some healthcare proc...
