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作者:ASTLEY, WG; ZAMMUTO, RF
摘要:This paper examines the relationship between organization science and managerial practice. Science and practice are viewed as interdependent, yet semiautonomous, domains which engage in their own specialized forms of discourse or language games. The paper examines both the internal dynamics of these language games and the relationship between them. The analysis suggests a reinterpretation of the role played by organizational scientists in relation to practitioners. Organizational scientists sh...
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作者:SIEHL, C; BOWEN, DE; PEARSON, CM
作者单位:Arizona State University; Arizona State University-Downtown Phoenix; University of Southern California
摘要:We propose that service encounters (the interaction between customers and employees) can be conceptualized, and managed, as rites of integration. Rites of integration are defined as planned social interactions that have the objective of achieving a temporary sense of closeness between customers and service providers. We argue that such rites help to establish the appropriate level of psychological involvement or the appropriate degree of psychological closeness between the service provider and...
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作者:RICE, RE
摘要:The present study explores the central tenet of media richness theory, derived from contingency theory: when (1) information processing capabilities match (2) information processing demands, (3) performance will improve. This article tests whether using communication media that differ (1) in media richness or social presence (2) in conditions of differing task analyzability (3) affects self-reported performance components such as quality of work, effectiveness, productivity, ability to obtain ...
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作者:DONALDSON, L
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作者:HILL, CWL; HITT, MA; HOSKISSON, RE
作者单位:Texas A&M University System; Texas A&M University College Station
摘要:Herein we argue that different diversification strategies are associated with different sets of economic benefits. Firms that have diversified into related areas can realize benefits from economies of scope, while those that have diversified into unrelated areas can realize benefits from efficient internal governance mechanisms. We hypothesize that distinctly different internal organizational arrangements are required to realize these different benefits. Firms attempting to realize economies o...
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作者:BEYER, JM
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作者:ROBINS, JA
摘要:During the last three decades, sophisticated techniques for analysis of market investment have been developed by financial economists. At the same time, however, concepts and methods for analysis of resource allocation within firms have lagged behind market theory. The analysis of investment within firms has been based primarily on applications of economic theory that exhibit serious weaknesses. The special problems associated with analysis of investment in firms have become an important conce...
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作者:LEONARDBARTON, D