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作者：ORLIKOWSKI, WJ; YATES, J; OKAMURA, K; FUJIMOTO, M
作者单位：Panasonic
摘要：We argue that the use of electronic communication technologies in changing organizational forms can be facilitated by the explicit and ongoing adaptation of those technologies to changing contexts of use. This paper reports on an exploratory study of the use of a computer conferencing system in a Japanese R and D project group. We found that the system's use was significantly influenced by the activities of a few individuals who shaped users' interaction with the conferencing technology, modif...
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作者：LIND, MR; ZMUD, RW
作者单位：State University System of Florida; Florida State University
摘要：This study examines the impact of the introduction of voice mail on (1) the effectiveness of the interorganizational relationship between a manufacturing firm and its network of dealerships and (2) the sales performance of these dealerships. As voice mail was introduced into two of five sales regions, this trial intervention provided an opportunity to assess these organizational impacts using a quasi-experimental research design. The results indicate that voice mail enhanced interorganizationa...
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作者：ZACK, MH; MCKENNEY, JL
作者单位：Harvard University
摘要：Electronic communication has been proposed as a key technology enabling new organization forms and structures, work designs, and task processes. This view assumes that organization structure and form can be defined in terms of communication linkages among organizational units. Communication is a social process, however. Therefore, to better understand the potential for these technologies to enable fundamental organizational change, we must understand how existing structures and social contexts...
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作者：HINDS, P; KIESLER, S
摘要：Recent popular and theoretical literature emphasizes the significance of communication technology for collaboration and information sharing across organizational boundaries. We hypothesize that due to the collaborative nature of their work and the way they are organized in work groups, technical employees, as compared with administrative employees, will communicate laterally, and will use the telephone and email for this purpose. We studied technical and administrative employees in seven depar...
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作者：BARUA, A; LEE, CHS; WHINSTON, AB
摘要：Facing increasingly complex tasks involving coordination, communication and interactions among multiple decision makers, organizations are undergoing a transition, experimenting with new forms such as the team-based structure, and investing heavily in network-based computing to support team activities. We take the position that for the new form to succeed, and for computing investments to pay off, the organizational designer must consider complementarity effects between incentives, IS design, ...
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作者：PICKERING, JM; KING, JL
摘要：Interorganizational computer-mediated communication (ICMC) is expanding rapidly through the Internet and other elements of infrastructure. ICMC can be expected to evolve into the mainstream of existing communications infrastructure, but this evolution is not occurring uniformly across organizations. ICMC infrastructure appears to be most strongly supported, at least in this early stage, among organizations dependent on the maintenance of external weak social ties among employees who are member...
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作者：FULK, J; DESANCTIS, G
作者单位：Duke University
摘要：We introduce this Special Issue by providing an overview of the interplay between communication technology and various dimensions of new organizational forms. We consider the major factors motivating dramatic change within and between organizations today, and describe key dimensions of intraorganizational and interorganizational forms that are linked to electronic communication technologies: vertical control, horizontal coordination, size of organization and constituent units, new types of cou...
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作者：BOLAND, RJ; TENKASI, RV
作者单位：University of Southern California
摘要：Knowledge-intensive firms are composed of multiple communities with specialized expertise, and are often characterized by lateral rather than hierarchical organizational forms. We argue that producing knowledge to create innovative products and processes in such firms requires the ability to make strong perspectives within a community, as well as the ability to take the perspective of another into account. We present models of language, communication and cognition that can assist in the design...
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作者：LEA, M; OSHEA, T; FUNG, P
作者单位：Open University - UK
摘要：This paper presents a case study of the development of electronic communications in a changing organization with the aim of studying the complex relationship between content and context in the design and implementation of technological change in communications. The development of a computer-mediated communication system was followed over a period, of four years during which time the participating organization expanded by acquisition and then reformed in conjunction with its neighbours in other...
