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作者:Starbuck, William H.
作者单位:University of Oregon
摘要:Research provides some observations about learning from events that appear to be rare or quite unusual. All learning has uncertain consequences, but learning from rare events is especially problematic. Learners see many idiosyncrasies and exogenous interference, tendencies that suppress learning on an organizational scale. Rare events also rouse uncertainty and bring on reactions to uncertainty such as wishful thinking, reliance on prior beliefs, biased probabilities, a search for more data, c...
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作者:Christianson, Marlys K.; Farkas, Maria T.; Sutcliffe, Kathleen M.; Weick, Karl E.
作者单位:University of Toronto; University of Michigan System; University of Michigan
摘要:The collapse of the roof of the Baltimore & Ohio (B&O) Railroad Museum Roundhouse onto its collections during a snowstorm in 2003 provides a starting point for our exploration of the link between learning and rare events. The collapse occurred as the museum was preparing for another rare event: the Fair of the Iron Horse, an event planned to celebrate the 175th anniversary of American railroading. Our analysis of these rare events, grounded in data collected through interviews and archival mat...
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作者:Madsen, Peter M.
作者单位:Brigham Young University
摘要:The stated purpose of the investigations that invariably follow industrial, transportation, and mining disasters is to learn from those tragedies to prevent future tragedies. But does prior experience with disaster make organizations more capable of preventing future disasters? Do organizations learn from disasters experienced by other organizations? Do organizations learn differently from rare disasters than they do from common minor accidents? In its present state, the organizational safety ...
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作者:Zollo, Maurizio
作者单位:Bocconi University
摘要:In this paper, the notion of superstitious learning is applied to the context of rare and complex strategic decisions. I argue that superstitious learning is a particularly relevant problem for these types of decisions not only because causal linkages between actions and outcomes might be poorly inferred, but also, more basically, because their performance outcomes are often very difficult to assess in objective ways. I test these arguments with a sample of U. S. bank mergers and find evidence...
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作者:Beck, Tammy E.; Plowman, Donde Ashmos
作者单位:University of North Carolina; University of North Carolina Charlotte; University of Tennessee System; University of Tennessee Knoxville
摘要:Organizations have difficulty learning from rare and unusual events because of their inability to interpret these events. Because organizations develop habitual ways of interpreting events-often top down-they can easily miss the novelty of rare and unusual events, which prevents them from experiencing events richly. We propose a multilevel, multistaged model of organizational interpretation that highlights the important, but generally unacknowledged, role middle managers can play in helping or...
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作者:Lampel, Joseph; Shamsie, Jamal; Shapira, Zur
作者单位:City St Georges, University of London; Michigan State University; Michigan State University's Broad College of Business; New York University
摘要:Organizations that go through rare and unusual events, whether they are costly or beneficial, face the challenge of interpreting and learning from these experiences. Although research suggests that organizations respond to this challenge in a variety of ways, we lack a framework for comparing and analyzing how organizational learning is affected by rare events. This paper develops such a framework. We begin by first outlining two views of rare events. The first view defines rare events as prob...
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作者:Rerup, Claus
作者单位:Western University (University of Western Ontario); University Western Ontario Hospital
摘要:Attention to weak cues lies in the eyes of the beholder, but there are ways to entice such cues into collective view. To examine the link between attention to weak cues and learning from rare events, I use longitudinal, qualitative data to develop an attention-based perspective on how organizations learn from a crisis, a specific type of rare event. Learning from a crisis involves understanding why the crisis occurred and developing organizational designs for preventing the crisis from reoccur...