-
作者：Bucher, Silke; Langley, Ann
作者单位：Universite de Montreal; HEC Montreal
摘要：When organization members strive to radically change routines, they face a puzzle: How can they bring about change in performances when these are guided by pre-existing ideas on how to perform the routine, that are themselves recursively reproduced? Drawing on insights from longitudinal case studies of two initiatives to change patient processes in hospitals, this paper suggests that two types of spaces-bounded social settings characterized by social, physical, temporal, and symbolic boundarie...
-
作者：LeBaron, Curtis; Christianson, Marlys K.; Garrett, Lyndon; Ilan, Roy
作者单位：Brigham Young University; University of Toronto; University of Michigan System; University of Michigan; Queens University - Canada
摘要：Our paper examines the challenge of coordinating flexible performance during everyday work. We draw on routine dynamics and ethnomethodology to examine how intensive care unit (ICU) physicians coordinate their actions-flexibly yet intelligibly-as they handoff patients at change of shift. Through our analysis of interview and video data, we demonstrate how physicians use the sequential features of the handoff routine-i.e., the expected moves and their expected sequence-to adapt each performance...
-
作者：Deken, Fleur; Carlile, Paul R.; Berends, Hans; Lauche, Kristina
作者单位：Vrije Universiteit Amsterdam; Boston University; Radboud University Nijmegen
摘要：We investigate how multiple actors accomplish interdependent routine performances directed at novel intended outcomes and how this affects routine dynamics over time. We report findings from a longitudinal ethnographic study in an automotive company where actors developed a new business model around information-based services. By analyzing episodes involving interdependent routines, we develop a process model of routine work and dynamics across routines. We identify three types of routine work...
-
作者：Sonenshein, Scott
作者单位：Rice University
摘要：Whereas scholars have historically treated routines and creativity as contradictory concepts, I adopt a dynamic ontology of routines that recasts them as a duality. Using data from a case study at a midsize retail organization, I theorize that artifacts, auxiliary routines, and external comparisons shape the enactment of routines that accomplish seemingly contradictory patterns of novelty and familiarity. From this analysis, I theorize two mechanisms-personalizing and depersonalizing-to explai...
-
作者：Aroles, Jeremy; McLean, Christine
作者单位：University of Manchester; Alliance Manchester Business School
摘要：Organizational life consists of an ever-changing world of encounters, experiences, and complex sociomaterial relations. Within this context, standard routines can be seen as a solution to problems of inefficiency within organizations, especially when associated with images of stability, repeatability, and standardization. This can bring a sense of order where there is disorder, and stability in the face of change. However, whereas standard routines may be seen as providing solutions within com...
