作者:Cameron, Lindsey D.; Thomason, Bobbi; Conzon, Vanessa M.
作者单位:University of Pennsylvania; Boston College
摘要:Managers and customers often expect individuals to be ideal workers devoted entirely to work, and this devotion is typically displayed through being available to work at any time, on any day (Reid, 2015). During the COVID-19 pandemic, many individuals in lower-paid, customer-facing jobs were expected to not only be available but also to take on physical risk. However, the ideal worker literature has paid relatively little attention to how risk relates to ideal worker expectations, reflecting i...