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作者:Hajro, Aida; Gibson, Cristina B.; Pudelko, Markus
作者单位:Brunel University; University of Western Australia; Eberhard Karls University of Tubingen
摘要:We developed a model illuminating team knowledge exchange processes as a key link between organizational diversity climate and the effectiveness of multicultural teams (MCTs). Our analysis is based on 143 in-depth interviews and extensive observations of team interactions that occurred in 48 teams from 11 companies. Our findings revealed that teams that oscillated between assertive and cooperative knowledge exchange processes were more effective. We also found such dual processes were more pre...
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作者:O'Neill, Olivia Amanda; Rothbard, Nancy P.
作者单位:George Mason University; University of Pennsylvania
摘要:In this paper, we build and test theory about the emotional cultures of prototypically masculine organizations. A qualitative study of fire stations in a major metropolitan area revealed that the emotional cultures of firefighting units were defined by two emotions: joviality and companionate love. In addition, emotion suppression, work-family conflict, risk-taking, and health problems emerged as central themes. A multirater survey study of firefighters across multiple units found that culture...
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作者:Bakker, Rene M.; Shepherd, Dean A.
作者单位:Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Indiana University System; IU Kelley School of Business; Indiana University Bloomington; Indiana University System; Indiana University Bloomington; IU Kelley School of Business
摘要:Effectively capturing opportunities requires rapid decision making. We investigate the speed of opportunity-evaluation decisions by focusing on firms' venture termination and venture advancement decisions. Experience, standard operating procedures, and confidence allow firms to make opportunity-evaluation decisions faster; we propose that a firm's attentional orientation, as reflected in its project portfolio, limits the number of domains in which these speed-enhancing mechanisms can be develo...
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作者:Lin, Bilian; Law, Kenneth S.; Zhou, Jing
作者单位:The Chinese University of Hong Kong, Shenzhen; Chinese University of Hong Kong; Rice University
摘要:Based on the job-crafting perspective, we theorized a serial curvilinear mediated moderation model that links underemployment to two outcomes that benefit the organization: creativity and organizational citizenship behavior. A three-waved time-lagged survey of teachers and a field study of technical workers provided convergent support for this model. In Study 1, using data from 327 teachers and their immediate supervisors, we found support for our hypotheses that perceived underemployment had ...
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作者:Jung, Heejung; Vissa, Balagopal; Pich, Michael
作者单位:Imperial College London; INSEAD Business School
摘要:How do founding team members allocate task positions when launching new ventures? Answering this question is important because prior work shows both that founding team members often have correlated expertise, thus making task position allocation problematic; and initial occupants of task positions exert a lingering effect on venture outcomes. We draw on status characteristics theory to derive predictions on how co-founders' specific expertise cues and diffuse status cues drive initial task pos...
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作者:Wang, Ze; Singh, Surendra N.; Li, Yexin Jessica; Mishra, Sanjay; Ambrose, Maureen; Biernat, Monica
作者单位:State University System of Florida; University of Central Florida; University of Kansas; University of Kansas; University of Kansas; University of Kansas Medical Center; University of Kansas; State University System of Florida; University of Central Florida; University of Kansas
摘要:Employees' positive affective displays have been widely used as a strategic tool to enhance service experience and strengthen customer relationships. Companies have primarily focused their employee training programs on two dimensions of display: intensity and authenticity. Yet there is limited research on when, how, and why these two dimensions affect customer reactions. Drawing on the emotions as social information (EASI) framework (Van Kleef, 2009), we develop a conceptual model in which dis...