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作者:Um, Cyril Taewoong; Guo, Shiau-Ling; Lumineau, Fabrice; Shi, Wei; Song, Ruixiang
作者单位:Purdue University System; Purdue University; National Chengchi University; University of Hong Kong; University of Miami; Louisiana State University System; Louisiana State University
摘要:The prior literature on role congruity theory has revolved around demographic-based expectations, emphasizing role incongruity derived from a mismatch between prescriptive expectations of distinct roles. In this study, we depart from this traditional focus on between-role incongruity and explore an alternative source of role incongruity by examining how language can trigger the within-role incongruity of function-based expectations. Through an analysis of conference call transcripts and contra...
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作者:Zhao, Helen H.; Deng, Hong; Chen, Rocky Peng; Parker, Sharon K.; Zhang, Wei
作者单位:University of Hong Kong; Durham University; Hong Kong Baptist University; Curtin University
摘要:Experienced passage of time, the extent to which employees perceive the passage of work time as being fast or slow, is a fundamental aspect of work experience. We identify two novel temporal work design characteristics that can speed up employees??? experienced passage of time: temporal predictability and task segmentation. Jobs with high temporal predictability do not make employees go through uncertain wait times before embarking on their next task. High task segmentation occurs when a large...
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作者:Harari, Dana; Parke, Michael R.; Marr, Jennifer Carson
作者单位:Technion Israel Institute of Technology; University of Pennsylvania; University System of Maryland; University of Maryland College Park
摘要:Research on workplace helping has suggested that helpers receive positive outcomes from recipients in return for their help. We argue that this predominantly positive view of recipient reactions to helpers is because the literature has not adequately distinguished the outcomes of reactive helping (i.e., assistance provided in response to a request) from those of anticipatory helping (i.e., assistance offered or provided in advance of being asked). We propose that anticipatory helping, especial...