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作者：Grubb, Michael D.; Kelly, Darragh; Nieboer, Jeroen; Osborne, Matthew; Shaw, Jonathan
作者单位：Boston College; Alphabet Inc.; Google Incorporated; University of Toronto; University of Toronto; University of London; London School Economics & Political Science
摘要：At-scale field experiments at major U.K. banks show that automatic enrollment into just-in-time text alerts reduces unarranged overdraft and unpaid item charges 17% to 19% and arranged overdraft charges 4% to 8%, implying annual market-wide savings of 170 pound million to 240 pound million. Incremental benefits from early-warning alerts are statistically insignificant, although economically significant effects are not ruled out. Prior to the experiments, over half of overdrafts could have been...
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作者：Laudenbach, Christine; Siegel, Stephan
作者单位：Goethe University Frankfurt; University of Washington; University of Washington Seattle; Leibniz Association; Ifo Institut
摘要：We examine the effect of personal, two-way communication on the payment behavior of delinquent borrowers. Borrowers who speak with a randomly assigned bank agent are significantly more likely to successfully resolve the delinquency relative to borrowers who do not speak with a bank agent. Call characteristics related to the human touch of the call, such as the likeability of the agent's voice, significantly affect payment behavior. Borrowers who speak with a bank agent are also significantly l...
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作者：Zhang, Shaojun
作者单位：University System of Ohio; Ohio State University
摘要：The pricing of carbon transition risk is central to the debate on climate-aware investments. Emissions are tightly linked to sales and are available to investors only with significant lags. The positive carbon return, or brown-minus-green return differential, documented in previous studies arises from forward-looking firm performance information contained in emissions rather than a risk premium in ex ante expected returns. After accounting for the data release lag, carbon returns turn negative...
