Learning from the Katrina crisis: A global and international perspective with implications for future crisis management
成果类型：
Article
署名作者：
Farazmand, Ali
署名单位：
State University System of Florida; Florida State University
刊物名称：
PUBLIC ADMINISTRATION REVIEW
ISSN/ISSBN：
0033-3352
DOI：
10.1111/j.1540-6210.2007.00824.x
发表日期：
2007
页码：
149-159
关键词：
摘要：
The study of crisis and emergency management-or mismanagement-during Hurricane Katrina will continue to proliferate in the near future. This article presents a global and international perspective on Katrina as a case of grand failure in crisis and emergency management, with lessons and implications for future crisis management. Benefiting from empirical data collected from international interviews, the essay presents a theoretical analysis of emergency governance and crisis management, discusses a detailed global perspective on Katrina crisis management as management and leadership crisis, offers a number of key lessons learned from Katrina, and draws policy and administrative recommendations for future crisis and emergency management through a theory of surprise management that is adaptive, collaborative, and citizen engaging and draws on chaos and complexity theories to cope with hyper-uncertainties and unknowns.