Instruments for Exploring Organizational Culture: A Review of the Literature

• 成果类型: Article
• 署名作者: Jung, Tobias; Scott, Tim; Davies, Huw T. O.; Bower, Peter; Whalley, Diane; McNally, Rosalind; Mannion, Russell
• 署名单位: City St Georges, University of London; University of St Andrews; University of Manchester; University of York - UK
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/j.1540-6210.2009.02066.x
• 发表日期: 2009
• 页码: 1087-1096
• 关键词: work; climate

摘要

Organizational culture is widely considered to be one of the most significant factors in reforming and modernizing public administration and service delivery. This article documents the findings of a literature review of existing qualitative and quantitative instruments for the exploration of organizational culture. Seventy instruments are identified, of which 48 could be submitted to psychometric assessment. The majority of these are at a preliminary stage of development. The study's conclusion is that there is no ideal instrument for cultural exploration. The degree to which any measure is seen as fit for purpose depends on the particular reason for which it is to be used and the context within which it is to be applied.