From Need to Know to Need to Share: Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks

• 成果类型: Article
• 署名作者: Dawes, Sharon S.; Cresswell, Anthony M.; Pardo, Theresa A.
• 署名单位: State University of New York (SUNY) System; University at Albany, SUNY
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/j.1540-6210.2009.01987_2.x
• 发表日期: 2009
• 页码: 392-402
• 关键词: trust; collaboration

摘要

As pressures to engage in cross-agency and cross-sectoral partnerships become more widespread, information sharing becomes an ever more critical and daunting aspect of public administration. In this edition's exchange among scholars and practitioners, Sharon S. Dawes, Anthony M. Cresswell, and Theresa A. Pardo of the Center for Technology in Government at the University at Albany, State University of New York, offer a baker's dozen of lessons they have culled from research and their own action research agenda studying the building of public sector knowledge networks in New York over the past 15 years. Grounded in a multidisciplinary, experientially based, and street-level view of the obstacles to and tactics for building successful public sector knowledge networks, the authors' warning to conceive collaborative information-sharing efforts as governance rather than information technology challenges is advice that practitioners ignore at their peril. Readers will find a more extensive eversion of this article on the PAR Web site (go to aspanet.org, click on PAR, then on the Theory to Practice icon). They also will find expert e-commentary on the article (plus the authors' response) from Lisa Bingham, Indiana University-Bloomington; Sharon Caudle, Bush School of Government and Public Service, Texas A&M University; Louise K. Comfort, University of Pittsburgh; and Costis Toregas, American University.