How Do Public Organizations Learn? Bridging Cultural and Structural Perspectives

• 成果类型: Article
• 署名作者: Moynihan, Donald P.; Landuyt, Noel
• 署名单位: University of Wisconsin System; University of Wisconsin Madison; University of Texas System; University of Texas Austin
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/j.1540-6210.2009.02067.x
• 发表日期: 2009
• 页码: 1097-1105
• 关键词: performance; adoption; MODEL

摘要

How do public organizations learn? The organizational learning literature suggests distinct cultural and structural routes to learning. However, such categorizations oversimplify. Leaders seeking to foster learning should recognize that most relevant organizational variables combine structural and cultural aspects, which are mutually dependent on one another. The strongest influences are the existence of work groups that are purpose driven and incorporate the views of all members, including dissenting views. Such learning forums can be fostered through formal requirements, but they need appropriate cultural characteristics to succeed. Mission orientation, decision authority, information systems, and resource adequacy are also positively related to improved organizational learning.