Further Dissecting the Black Box of Citizen Participation: When Does Citizen Involvement Lead to Good Outcomes?

• 成果类型: Article
• 署名作者: Yang, Kaifeng; Pandey, Sanjay K.
• 署名单位: State University System of Florida; Florida State University; Rutgers University System; Rutgers University New Brunswick; Rutgers University Newark
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/j.1540-6210.2011.02417.x
• 发表日期: 2011
• 页码: 880-892
• 关键词: public-participation; Market orientation; Political environment; decision-making; city-managers; antecedents; GOVERNMENT; community; VALUES; trust

摘要

While various descriptive and prescriptive citizen participation models suggest ways to improve citizen participation, none has been subjected to large-scale empirical tests. This article develops and tests an organizational theory model that explores the conditions under which citizen involvement as a general strategy can improve administrative decision making. The new model focuses on organizational variables that are more directly subject to managerial influence, such as political support, leadership, red tape, and hierarchical authority, as well as variables related to participant competence and representativeness. Hypotheses are tested with data collected from a national survey of local government managers. The results suggest that public management matters for citizen participation. The conclusion calls for integrating quantitative designs with normative and qualitative citizen participation research.