So Hard to Say Goodbye? Turnover Intention among U.S. Federal Employees

• 成果类型: Article
• 署名作者: Pitts, David; Marvel, John; Fernandez, Sergio
• 署名单位: American University; Indiana University System; Indiana University Bloomington
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/j.1540-6210.2011.02414.x
• 发表日期: 2011
• 页码: 751-760
• 关键词: JOB-SATISFACTION; organizational performance; DYSFUNCTIONAL TURNOVER; DIVERSITY MANAGEMENT; service; empowerment; motivation; MODEL; work; GOVERNMENT

摘要

Why do U.S. federal government employees choose to leave the federal service? By focusing on turnover intentions, this article develops propositions about why employees anticipate leaving their jobs along three dimensions: (1) demographic factors, (2) workplace satisfaction factors, and (3) organizational/relational factors. Two distinct measures of turnover intention are advanced that reflect those who intend to leave their agency for another position within the federal government and those who intend to leave the federal government for an outside position. The 2006 Federal Human Capital Survey is used to test the impacts of three clusters of independent variables on these measures of turnover intention. The findings suggest that overall job satisfaction and age affect turnover consistently. Practical recommendations are outlined for public managers seeking to boost employee retention.