Social Equities and Inequities in Practice: Street-Level Workers as Agents and Pragmatists

• 成果类型: Article
• 署名作者: Maynard-Moody, Steven; Musheno, Michael
• 署名单位: University of Kansas; University of Kansas; University of California System; University of California Berkeley
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/j.1540-6210.2012.02633.x
• 发表日期: 2012
• 页码: S16-S23
• 关键词: ORGANIZATIONAL FORMS; LAW

摘要

Street-level workers' judgments, decisions, and actions touch on questions of social equity, a dominant theme of H. George Frederickson's deep contributions to public administration scholarship. Based on empirical work, the authors question the dominant implementation-control-discretion narrative and suggest an alternative framing based on the concepts of agency and pragmatic improvisation. Street-level workers are often conservers of institutional norms and practices, but their work surfaces tensions between practice and the goals of social equity.