Public Service Motivation Research: Lessons for Practice

• 成果类型: Article
• 署名作者: Christensen, Robert K.; Paarlberg, Laurie; Perry, James L.
• 署名单位: Brigham Young University; Texas A&M University System; Texas A&M University College Station; Bush School of Government & Public Service; Indiana University System; Indiana University Bloomington
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/puar.12796
• 发表日期: 2017
• 页码: 529-+
• 关键词: PERSON-ORGANIZATION FIT; federal merit pay; transformational leadership; mission valence; performance; employees; IMPACT; attraction; management; GOVERNMENT

摘要

Public service motivation research has proliferated in parallel with concerns about how to improve the performance of public service personnel. However, scholarship does not always inform management and leadership. This article purposefully reviews public service motivation research since 2008 to determine the extent to which researchers have identified lessons for practice. The results of the investigation support several lessons-among them using public service motivation as a selection tool, facilitating public service motivation through cooperation in the workplace, conveying the significance of the job, and building leadership based on public service values. These results are important because they offer evidence that the field is coalescing around tactics that managers and leaders can use to address enduring concerns about employee motivation in the public sector. They also prompt us to articulate ideas that can guide a tighter integration of research and practice moving forward.