Transformational Leadership and Organizational Processes: Influencing Public Performance

• 成果类型: Article
• 署名作者: Sun, Rusi; Henderson, Alexander C.
• 署名单位: University of Michigan System; University of Michigan Dearborn; Long Island University; Long Island University Post
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/puar.12654
• 发表日期: 2017
• 页码: 554-565
• 关键词: service motivation; citizen participation; empirical-evidence; MEMBER EXCHANGE; management; GOVERNMENT; trust; work; state

摘要

Leaders are essential actors in public performance improvement and organizational change. However, a key question has not been adequately addressed in prior literature on the topic: how do leadership processes make a difference? Using data on New York City public schools, this article explores the organizational mechanisms by which a specific form of principal's leadership-transformational leadership-influences objective organizational outcomes as measured by standardized test scores. The empirical results indicate that a principal's transformational leadership style affects student test scores through the mediating effects of purposeful performance information use and stakeholder engagement.