Government Openness and Public Trust: The Mediating Role of Democratic Capacity

• 成果类型: Article
• 署名作者: Schmidthuber, Lisa; Ingrams, Alex; Hilgers, Dennis
• 署名单位: Vienna University of Economics & Business; Leiden University - Excl LUMC; Leiden University; Johannes Kepler University Linz
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/puar.13298
• 发表日期: 2021
• 页码: 91-109
• 关键词: citizen participation; political-participation; TRANSPARENCY; performance; KNOWLEDGE; confidence; INNOVATION; FRAMEWORK; agencies; adoption

摘要

The open government paradigm implies that public processes are becoming more transparent, public information is available online, and citizens and nongovernmental organizations are encouraged to interact with public administration through new platform-based forms of participation and collaboration. Though these governmental efforts to open up organizational procedures to the public are meant to strengthen the relationship between citizens and the government, empirical evidence is currently sparse and nixed. This article argues that positive impacts of openness depend on citizen's democratic capacity defined as the individual sense of empowerment to influence governmental systems. By matching individual survey data from the European Social Survey with secondary institutional data, the authors investigate the relationship between individual- and structural-level variables. Findings indicate that structural openness is, in general, positively associated with higher trust. Further, the effect of openness on public trust is partially mediated by an individual's perception that they have meaningful opportunities for political participation.