Trust, power, and organizational routines: Exploring government's intentional tactics to renew relationships with nonprofits serving historically marginalized communities

• 成果类型: Article
• 署名作者: Cheng, Yuan (Daniel); Sandfort, Jodi
• 署名单位: University of Minnesota System; University of Minnesota Twin Cities; University of Washington; University of Washington Seattle; University of Minnesota System; University of Minnesota Twin Cities
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/puar.13596
• 发表日期: 2023
• 页码: 570-586
• 关键词: Collaboration; disparities; RESOURCES; black

摘要

Existing public management practices and organizational routines in the contracting regime have systematically created power asymmetry and distrust between government agencies and nonprofits serving historically marginalized communities. However, little is known about how the government could reform public bureaucracies to renew relationships with these important organizations and build trust. Through a process-oriented inductive study of Minnesota's 2-Generation Policy Network, we find that government's cascading trust-building tactics both inside the bureaucracy and with nonprofits serving Black, Latino, Indigenous, and Immigrant/Refugee communities allowed them to create a new collaborative infrastructure that both changed organizational routines and built power to address racial inequities in the existing human service system. Power is not a zero-sum game. By sharing resources and building trust with their nonprofit partners, government agencies and nonprofits collectively access more power for genuine public management reform to address systematic inequities.