Facing the human capital crisis: A systematic review and research agenda on recruitment and selection in the public sector

• 成果类型: Review
• 署名作者: Jakobsen, Mette; Lokke, Ann-Kristina; Keppeler, Florian
• 署名单位: Aarhus University; Aarhus University; Aarhus University
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/puar.13733
• 发表日期: 2023
• 页码: 1635-1648
• 关键词: human-resource management; service motivation; representative bureaucracy; PERSON-ORGANIZATION; field experiment; GOVERNMENT; police; job; preferences; attraction

摘要

As a human capital crisis poses urgent challenges across multiple countries, public administration scholars and practitioners are concerned with recruitment and selection questions. Literature evolves with an increasing pace whereby clarity over the state-of-the-art and gaps in recruitment and selection research in the public sector is needed to direct future research and practice. We conducted a review of 59 studies to systematize and reorient research on recruitment and selection. Summarizing the state-of-the-art, we identify a strong focus on individual-level research of attraction, revealing several blind spots of research on other levels and process stages of hiring. Based on the synthesis of existing knowledge, we provide a research agenda that extends the predominant focus on attraction. By bridging public administration concepts with generic recruitment and selection research, the agenda aims at advancing the research on hiring in the public sector, offering a framework for levels, concepts/theories, processes, and key variables.