Contingent and non-contingent working in local government: Contrasting psychological contracts

• 成果类型: Article
• 署名作者: Coyle-Shapiro, JAM; Kessler, I
• 署名单位: University of London; London School Economics & Political Science; University of Oxford
• 刊物名称: PUBLIC ADMINISTRATION
• ISSN/ISSBN: 0033-3298
• DOI: 10.1111/1467-9299.00295
• 发表日期: 2002
• 页码: 77-101
• 关键词: organizational citizenship behavior; LEADER-MEMBER EXCHANGE; SOCIAL-EXCHANGE; full-time; part-time; COMMITMENT; expectations; perceptions; EMPLOYMENT; support

摘要

Given that the contingent worker is likely to be a familiar presence in the public service workplace of the future, this paper explores the consequences of contingent work arrangements on the attitudes and behaviour of employees using the psychological contract as a framework for analysis. Drawing upon survey evidence from a sample of permanent, fixed term and temporary staff employed in a British local authority, our results suggest that contract status plays an important role in how individuals view the exchange relationship with their employer and how they respond to the inducements received from that relationship. Specifically, contingent employees are less committed to the organization and engage in organizational citizenship behaviour (OCB) to a lesser degree than their permanent counterparts. However, contrary to our hypothesis, the relationship between the inducements provided by the employer and OCB is stronger for contingent employees. Such findings have implications for the treatment of contingent and non-contingent employees in the public services.