UNDERSTANDING HYBRID ROLES: THE ROLE OF IDENTITY PROCESSES AMONGST PHYSICIANS

• 成果类型: Article
• 署名作者: Spyridonidis, Dimitrios; Hendy, Jane; Barlow, James
• 署名单位: Imperial College London; University of Surrey
• 刊物名称: PUBLIC ADMINISTRATION
• ISSN/ISSBN: 0033-3298
• DOI: 10.1111/padm.12114
• 发表日期: 2015
• 页码: 395-411
• 关键词: PROFESSIONAL IDENTITY; resistance; networks; work

摘要

Increasing attention has been paid in both public administration and organizational theory to understanding how physicians assume a 'hybrid' role as they take onmanagerial responsibilities. Limited theoretical attention has been devoted to the processes involved in negotiating, developing, and maintaining such a role. We draw on identity theory, using a qualitative, five-year longitudinal case study, to explore how hybrid physician-managers in the English National Health Service and the organizations they are situated in achieve this. We highlight the importance of saliency - how central an identity is to an individual's values and beliefs - inmanaging new identities. We found three differing responses to taking on a hybrid physician-manager role, with identity emerging as a mitigating factor for negotiating potentially conflicting roles. We discuss the implications for existing theory and practice in the management of public organizations and identify an agenda for further research.