How a demanding employment relationship relates to affective commitment in public organizations: A multilevel analysis

• 成果类型: Article
• 署名作者: Audenaert, Mieke; George, Bert; Decramer, Adelien
• 署名单位: Ghent University; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
• 刊物名称: PUBLIC ADMINISTRATION
• ISSN/ISSBN: 0033-3298
• DOI: 10.1111/padm.12378
• 发表日期: 2019
• 页码: 11-27
• 关键词: HUMAN-RESOURCE PRACTICES; JOB DEMANDS; SOCIAL-EXCHANGE; PSYCHOLOGICAL EMPOWERMENT; performance; management; IMPACT; work; trust; INVESTMENT

摘要

It has recently been recognized in the public administration literature that multiple reforms coexist in public organizations, ranging from the Weberian bureaucracy to New Public Management and, more recently, new public governance. This study develops a typology of the employment relationship with features of these macro-level changes and tests their impact on the civil servant's affective commitment by including the individual-level social exchange relationship. This multilevel model is tested with data from 936 employees in a public organization. The findings confirm the existence of different approaches to the employment relationship: overdemanding, mutual investment and moderately demanding. Civil servants in a mutual investment employment relationship are most affectively committed, and civil servants in a moderately demanding employment relationship benefit most from a positive social exchange relationship. Implications for public management theory and practice are discussed.