Public sector employees in a challenging work environment

• 成果类型: Article
• 署名作者: Steen, Trui; Schott, Carina
• 署名单位: KU Leuven; Utrecht University
• 刊物名称: PUBLIC ADMINISTRATION
• ISSN/ISSBN: 0033-3298
• DOI: 10.1111/padm.12572
• 发表日期: 2019
• 页码: 3-10
• 关键词: Red tape; service motivation; job-satisfaction; strategies; demands

摘要

Public sector employees are expected to perform well in a work environment that is characterized by a variety of challenges. This Symposium aims to shed light on how environmental changes impact the shared identity, attitudes and behaviour of public sector employees; how public sector employees take charge of continuous change and deal with challenges in their work environment; and how organizations can help employees to tackle such work-related challenges. We identify four specific gaps in literaturesome methodological and some more substantive in natureand explain how this Symposium helps to address these gaps.