Green Tape: A Theory of Effective Organizational Rules

• 成果类型: Article
• 署名作者: DeHart-Davis, Leisha
• 署名单位: University of Kansas
• 刊物名称: JOURNAL OF PUBLIC ADMINISTRATION RESEARCH AND THEORY
• ISSN/ISSBN: 1053-1858
• DOI: 10.1093/jopart/mun004
• 发表日期: 2009
• 页码: 361-384
• 关键词: PROCEDURAL JUSTICE; Red tape; work alienation; formalization; COMMITMENT; legitimacy; professionals; involvement; CONFLICT; BEHAVIOR

摘要

Public management scholars over the past decade have shed significant light on ineffective rules or red tape. This article takes a different approach by conceptualizing a theory of green tape or effective rules. The theory argues that the probability of rule effectiveness depends on the combined presence of (1) written requirements, (2) with valid means-ends relationships, which (3) employ optimal control, (4) are consistently applied, and that have (5) purposes understood by stakeholders. A study of city employees provides the data for theory development and testing. The resulting theory emphasizes technical proficiency and stakeholder cooperation in effective rule design and implementation.