How Do Perceived Political Environment and Administrative Reform Affect Employee Commitment?

• 成果类型: Article; Proceedings Paper
• 署名作者: Yang, Kaifeng; Pandey, Sanjay K.
• 署名单位: State University System of Florida; Florida State University; University of Kansas
• 刊物名称: JOURNAL OF PUBLIC ADMINISTRATION RESEARCH AND THEORY
• ISSN/ISSBN: 1053-1858
• DOI: 10.1093/jopart/mun002
• 发表日期: 2009
• 页码: 335-360
• 关键词: PERFORMANCE-MEASUREMENT; PRIVATE ORGANIZATIONS; reinventing government; NORMATIVE COMMITMENT; subjective measures; PUBLIC MANAGEMENT; american states; CONTINUANCE; COMMUNICATION; metaanalysis

摘要

Political support is an important environmental factor in public management, and over the past few decades, the implementation of results-oriented reforms has become highly influential as well. However, few studies have examined the impact of these two factors on employee attitudes and behaviors. This article proposes that the extent of results-oriented reforms and political support from elected officials-025EFas perceived by managers-025EFhas a significant influence on managerial practice and normative commitment to the organization. Using data from a national survey of state-level human service managers, we test and find support for a model positing that managerial perceptions of political support have a direct influence on the implementation of results-oriented reforms, organizational structure, and internal communication. We also find that more extensive results-oriented reform efforts are positively associated with goal clarity, communication adequacy, and flexible structures and that normative commitment is affected positively by goal clarity and negatively by bureaucratic structure.