Assessing the Effects of Organizational Resources on Public Agency Performance: Evidence from the US Federal Government

• 成果类型: Article
• 署名作者: Lee, Soo-Young; Whitford, Andrew B.
• 署名单位: Seoul National University (SNU); University System of Georgia; University of Georgia
• 刊物名称: JOURNAL OF PUBLIC ADMINISTRATION RESEARCH AND THEORY
• ISSN/ISSBN: 1053-1858
• DOI: 10.1093/jopart/mus050
• 发表日期: 2013
• 页码: 687-712
• 关键词: COMPETITIVE ADVANTAGE; firm performance; goal ambiguity; management; strategy; view; service; diversity; IMPACT; capabilities

摘要

We assess the usefulness of a theory of organizations, the Resource-Based View, for the study of public agencies. We examine the differential impacts of an array of organizational resources (administrative, human, financial, physical, political, and reputation resources) on a core measure of federal agency effectiveness. Our analysis shows that certain types of resources have positive impacts on agency effectiveness, such as administrative (number of members in top governing structure), personnel (the level of professionalization of its employees), financial (spending authority from offsetting collections), and political (presidential attention and the agency's public reputation), although certain other resources have negative impacts. Our study shows that strategic knowledge about resources can enhance understanding of agency performance.