Exit, Voice, and Loyalty with Multiple Exit Options: Evidence from the US Federal Workforce

• 成果类型: Article
• 署名作者: Whitford, Andrew B.; Lee, Soo-Young
• 署名单位: University System of Georgia; University of Georgia; Seoul National University (SNU)
• 刊物名称: JOURNAL OF PUBLIC ADMINISTRATION RESEARCH AND THEORY
• ISSN/ISSBN: 1053-1858
• DOI: 10.1093/jopart/muu004
• 发表日期: 2015
• 页码: 373-398
• 关键词: TURNOVER INTENTION; EMPLOYEE TURNOVER; job-satisfaction; organizational commitment; PSYCHOLOGICAL EMPOWERMENT; SUBORDINATE PERFORMANCE; labor-market; voluntary; MODEL; DISSATISFACTION

摘要

We assess the turnover intentions of federal employees using Hirschman's theory of exit, voice, and loyalty. Specifically, we follow other studies that have tested the effects of loyalty and voice on the likelihood a person states their intention to leave. However, using large-scale survey evidence from the federal workforce, we are able to assess the impact of loyalty, voice, and other factors (including assessments of pay) on the likelihood that a respondent will retire, leave for another federal agency, or leave for another sector. Our statistical analysis provides evidence that perceptions about voice and loyalty limit exit. Yet, the effects of voice, loyalty, and pay vary with exit option.