A resource-based perspective on information technology capability and firm performance: An empirical investigation

• 成果类型: Review
• 署名作者: Bharadwaj, AS
• 署名单位: Emory University
• 刊物名称: MIS QUARTERLY
• ISSN/ISSBN: 0276-7783
• DOI: 10.2307/3250983
• 发表日期: 2000
• 页码: 169-196
• 关键词: SUSTAINABLE COMPETITIVE ADVANTAGE; financial performance; business profitability; operating performance; Market orientation; service quality; KNOWLEDGE; systems; management; strategy

摘要

The resource-based view of the firm attributes superior financial performance to organizational resources and capabilities. This paper develops the concept of IT as an organizational capability and empirically examines the association between IT capability and firm performance, firm specific IT resources are classified as IT infrastructure, human IT resources, and IT-enabled intangibles. A matched-sample comparison group methodology and publicly available ratings are used to assess IT capability and firm performance. Results indicate that firms with high IT capability fend to outperform a control sample of firms on a variety of profit and cost-based performance measures.