Enhancing User-Game Engagement Through Software Gaming Elements

• 成果类型: Article
• 署名作者: Li, Mengxiang; Jiang, Qiqi; Tan, Chuan-Ho; Wei, Kwok-Kee
• 署名单位: University of Wollongong; Tongji University; City University of Hong Kong; City University of Hong Kong
• 刊物名称: JOURNAL OF MANAGEMENT INFORMATION SYSTEMS
• ISSN/ISSBN: 0742-1222
• DOI: 10.2753/MIS0742-1222300405
• 发表日期: 2014
• 页码: 115-149
• 关键词: information-systems; task-difficulty; working-memory; tell us; eeg; MODEL; computer; emotion; PLAYER; entertainment

摘要

User-game engagement is vital for building and retaining a customer base for software games. However, few studies have investigated such engagement during gameplay and the impact of gaming elements on engagement. Drawing on the theoretical foundation of engagement, we meticulously deduced two cognitive-related gaming elements of a software game, namely, game complexity and game familiarity, and argued that these elements have individual and joint effects on user-game engagement. This research adopted multimethod empirical investigations to validate our conceptions. The first investigation used electroencephalography and a self-report survey to study quantitatively the cognitive activities of user-game engagement. The second investigation adopted the qualitative interview method to triangulate the findings from the quantitative data. This research contributes to theory in two ways, namely, conceptualizing and empirically examining user-game engagement as well as theorizing and demonstrating how the two gaming elements affect user-game engagement. This work contributes to the gaming practice by providing a set of design principles for gaming elements.