Creative Destruction? Impact of E-Commerce on the Retail Sector

• 成果类型: Article; Early Access
• 署名作者: Chava, Sudheer; Oettl, Alexander; Singh, Manpreet; Zeng, Linghang
• 署名单位: University System of Georgia; Georgia Institute of Technology; National Bureau of Economic Research; Babson College
• 刊物名称: MANAGEMENT SCIENCE
• ISSN/ISSBN: 0025-1909
• DOI: 10.1287/mnsc.2023.4795
• 发表日期: 2023
• 关键词: Creative destruction; e -commerce; LABOR; retail; Product market competition

摘要

Using an administrative payroll data set for 2.6 million retail workers, we find that the staggered rollout of a major e-commerce firm's fulfillment centers reduces traditional retail workers' income in geographically proximate counties by 2.4%. Wages of hourly workers, especially part-time hourly workers, decrease significantly driven by a drop in the number of hours worked. We observe a U-shaped pattern in which both young and old workers experience a sharper decrease in wage income. Consequently, some workers experience an increase in credit card delinquency. Using data for 3.2 million stores, we find that sales (employment) at proximate stores decrease by 4% (2.1%). Exits, especially of young and small stores, increase, and entry decreases. Our results highlight how creative destruction led by e-commerce impacts local labor markets.