Bodies of Knowledge for Research in Behavioral Operations

• 成果类型: Article
• 署名作者: Bendoly, Elliot; Croson, Rachel; Goncalves, Paulo; Schultz, Kenneth
• 署名单位: Emory University; University of Texas System; University of Texas Dallas; University of Texas System; University of Texas Dallas; Massachusetts Institute of Technology (MIT); University of Alberta
• 刊物名称: PRODUCTION AND OPERATIONS MANAGEMENT
• ISSN/ISSBN: 1059-1478
• DOI: 10.1111/j.1937-5956.2009.01108.x
• 发表日期: 2010
• 页码: 434-452
• 关键词: heuristics; biases; motivation; GROUPTHINK; feedback

摘要

Whenever intrepid researchers venture into new terrain, they find that they require knowledge outside of their formal training. This paper reviews bodies of knowledge for operations management (OM) researchers interested in the new area of Behavioral Operations. We highlight theoretical constructs and empirical phenomena from cognitive psychology, social psychology, group dynamics, and system dynamics. We also provide a guide for where to go to learn more about each body of knowledge. Our overall goal is to lower the startup costs for new researchers in Behavioral Operations.