People matter: Commitment to employees, strategy and performance in Korean firms

• 成果类型: Article
• 署名作者: Lee, J; Miller, D
• 署名单位: Universite de Montreal; HEC Montreal; Kyungpook National University (KNU); Columbia University
• 刊物名称: STRATEGIC MANAGEMENT JOURNAL
• ISSN/ISSBN: 0143-2095
• DOI: 10.1002/(SICI)1097-0266(199906)20:6<579::AID-SMJ37>3.0.CO;2-C
• 发表日期: 1999
• 页码: 579-593
• 关键词: commitment to employees; strategy execution; resource-based view; human resources; positioning vs. execution

摘要

The human element of enterprise is argued to be a vital resource for strategy execution. We show in a study of Korean businesses how an organization's commitment to its employees' well-being (OCE) can aid in the profitable execution of its positioning strategies. We found that OCE, by itself; sometimes has a weakly positive association with return on assets (ROA). But far more important, we found that ROA is strongly and positively influenced by the interaction between OCE and the dedicated pursuit of Porter's (1980) strategies for achieving competitive advantage: these are cost leadership, marketing differentiation and innovative differentiation. In short, dedicated positioning strategies appear to be executed more effectively where organizations exhibit a high level of commitment to their employees; and conversely, OCE is apt to have a strong impact on ROA only in the context of a dedicated, that is intensive and thorough, positioning strategy. Copyright (C) 1999 John Wiley & Sons, Ltd.